Great service in the front of the house and I with the mechanics in the back
Carmenkeywest
7/19/2021
Melissa H. VERIFIED CUSTOMER
Check-in was quick, my car was ready faster then expected and picking up was just as good.
7/19/2021
Leroy M. VERIFIED CUSTOMER
Jeff have always given me the best customer service,he not only gave me options for my vehicle,but a sense of trust in his knowledge of my needs.
7/19/2021
Amy M. VERIFIED CUSTOMER
Jeff was very helpful in getting my Elantra maintenance back on track after more than a year.
7/19/2021
Guillermo T. VERIFIED CUSTOMER
My schedules oil change and reval where done very promptly.Thank you..
7/19/2021
Carol G. VERIFIED CUSTOMER
Everything excellent. Very good experience. You guys are the best.
7/19/2021
Daniel G. VERIFIED CUSTOMER
She is great!
7/19/2021
Elizabeth D. VERIFIED CUSTOMER
Fit us in and finished early,
7/18/2021
Linda D. VERIFIED CUSTOMER
I recently came in for an oil change abs when he asked me if I needed anything else I said I was at 70000 he told me I should replace my engine filter and cabin filter this is not my first Kia I used to work for Kia handling the media fleets I always went to the Kia service in Clifton and fairlawn to maintain my cars I always trusted the service reps I recently moved to south Jersey and thought all records were the same down here but I pulled my book and I had the 60000 service when I was at 65000 miles and realized I was taken by adding the extra services that was recommended by the service rep. I should of probably took my book out if my car And check on my own but I always trusted my Kia dealer that is why I always go back . I just wanted to let you know my experience and with out trust I now know I need to look for another dealer. Linda D
7/18/2021
Kandyce S. VERIFIED CUSTOMER
Was going good up until now. The same issue just occurred. And now my car is doig the exact same thing. Where my steering wheel locks and my wheels will not turn. And I just got it back from you about 1 week ago. What can I do??
7/18/2021
Micah P. VERIFIED CUSTOMER
It was my first time bringing my Kia in for service. Just needed a key programmed. Set an early morning appt (7:40) so Service wouldn't be behind schedule. Arrived early (7:30). Told it would take 2 hours! (Too long) Took 2.5 hours. I was very late to work. Not happy nor inclined to come back.
7/18/2021
Elaine M. VERIFIED CUSTOMER
Great service as always!
7/18/2021
Deborah S. VERIFIED CUSTOMER
We had an 8:15am appointment. We were at least 10 minutes. One of the employees walked past my vehicle in line and assisted the car behind mine.
That was not appreciated. It appeared the Kia employee took another customer who was in line behind me and took them ahead of my vehicle.
I sincerly hope I do not have this experience the next time we bring our vehicle for service.
Thank you.
7/18/2021
Vicki H. VERIFIED CUSTOMER
Ricky is helpful, efficient and does a great job taking care of me and my car. I have had several experiences with him, and he has been just great!
7/18/2021
Jose S. VERIFIED CUSTOMER
I didn’t have a new sticker with my mileage to do a new aervice
7/18/2021
Brandie Y. VERIFIED CUSTOMER
Courteous customer service and very timely.
7/18/2021
Karen B. VERIFIED CUSTOMER
Extremely welcoming and attending. Service was quick and easy.
7/18/2021
Randy R. VERIFIED CUSTOMER
Stacy was great and the car was done quickly plus it looked very nice when I picked it up
7/18/2021
Adam W. VERIFIED CUSTOMER
The experience was really good. Everyone was friendly and helpful.
7/18/2021
Connor T. VERIFIED CUSTOMER
First off my truck runs on full synthetic and they decided to put regular oil in there thanks for that..? And also your finance guy RUBEN LIED to me when he sold me the truck sold me a package for 2-3k more and told me to my face that it included oil changes and it does pretty **** pissed about that