Advertised as a 30 minute oil change took over two hours when I was scheduled as the first appointment of the day. None of the service people were happy or friendly or even tried to speak. They only spoke in two word sentences.
7/26/2021
Sharon N. VERIFIED CUSTOMER
Richard was friendly and extremely helpful in getting my vehicle repaired quickly. His professionalism is much appreciated.
7/26/2021
Shawna K. VERIFIED CUSTOMER
Nathan was awesome, super courteous and I felt like he listened and heard my needs.
7/26/2021
George G. VERIFIED CUSTOMER
Great customer service. I have a Kia dealership right up the street from my house in Raleigh. But I choose to service my vehicle here at University Kia due to the great service.
7/26/2021
Rebeka A. VERIFIED CUSTOMER
Lennie had exceptional customer service and made my experience better
7/26/2021
Shweta Y. VERIFIED CUSTOMER
I really appreciate Jeff and Karl for taking care of my car and being mindful of customer’s convenience.
Jeff was attentive to the problems I was facing in the car. He also provided me a loaner vehicle which was similar to my car’s features therefore I didn’t have any issues even when my car was at the service center.
Lastly, it was very thoughtful of Karl to drop of the vehicle to my office and make this servicing process very seamless for me.
7/26/2021
Victor E. VERIFIED CUSTOMER
The service consultant was great and knowledgeable. 10/10
7/26/2021
Justin H. VERIFIED CUSTOMER
Paul was awesome. Great job. No complaints.
7/26/2021
Larry A. VERIFIED CUSTOMER
Great!
7/26/2021
Baker A. VERIFIED CUSTOMER
Great service! Highly recommend these people! Honest and very helpful!!????????
7/26/2021
Tonya L. VERIFIED CUSTOMER
Thank you
7/26/2021
Frazier D. VERIFIED CUSTOMER
Her service was good. Hope to get her again
7/25/2021
Wilfredo M. VERIFIED CUSTOMER
Very happy with the services. Torey I s very people oriented with great interpersonal skills. Very professional department.
7/25/2021
Alycia M. VERIFIED CUSTOMER
James did a great job! Thanks so much
7/25/2021
Harold O. VERIFIED CUSTOMER
Personable and friendly!
7/25/2021
Geneva G. VERIFIED CUSTOMER
The service dept is good. That is all.
7/25/2021
Danny S. VERIFIED CUSTOMER
Coastal Kia is excellent !
7/25/2021
ALICIA R. VERIFIED CUSTOMER
Excellent service
7/25/2021
Scott S. VERIFIED CUSTOMER
Very friendly and timely service.
7/25/2021
Elisa C. VERIFIED CUSTOMER
My experience was Great! I was treated as a valued customer.