Just every time I go for an oil change I always need something else done. When I ask about my warranty to see if anything is covered he always says no. I haven't had my vehicle for a year yet and having minor issues that's not covered under my warranry.
9/29/2021
Budget Rent. VERIFIED CUSTOMER
Great service department!!
9/29/2021
Myiesha D. VERIFIED CUSTOMER
My vehicle was towed there by Crow Towing and was told by Tyler that it's be done at no cost. When the vehicle was picked up, I was charged at total of $375. $140 for the diagnostic (which was expected), but was told that a tow statement had also been left. It was paid, but things of this nature should be discussed in details and not just told "We'll be able to help with your tow.." and also told by a Kia employee at that time that Tyler was familiar with Peltier Kia and knew the process. So there was some misinformed information between the tow compnay and Kia, that was never relayed back to me as the compnay.
9/29/2021
Lisa B. VERIFIED CUSTOMER
I made the appointment and explained all what I needed done and still had to wait for 2 hours just for the oil change! Recalls weren’t taken care of and the parking brake was not fixed! I was told that my parking brake was not under warranty because it was broken, so you tell me how to disassemble the center console to break the parking brake? Then the lady tells me oh the manager said to order the parts and they will fix it! I was offered a ride home but the lady said I live 2.6 miles out of the area! Funny how my mileage is on 1 mile over! To many lies in 1 visit and it will be my last visit with your dealership! I have a 2019 Sportage turbo with only 25k miles and I broke the parking brake? It’s a push button brake and if you inspect my car it’s clean and well taken care of and no damage to any button on the inside! But the manager said he will fix it! Yeah maybe because he wants to keep his job and look like the hero but really? You can’t fool with a woman who knows her sh*t nice try mr nice guy!
9/29/2021
Melissa V. VERIFIED CUSTOMER
Khloe is always great. She remembers me, that makes me feel wonderful.
9/29/2021
Fortunato R. VERIFIED CUSTOMER
She is very helpful and very friendly. And she kept me informed regarding the status of my vehicle up until the service is done.
9/29/2021
Richard P. VERIFIED CUSTOMER
Everybody was nice the job took a little too long but it's okay my car is safe now I love my car Kia K5 I just wish I had all-wheel drive could not afford it
9/29/2021
Loretta B. VERIFIED CUSTOMER
Great job
9/29/2021
William P. VERIFIED CUSTOMER
I feel that service is the best it could be, I have brought my car back twice for the same problem.
9/29/2021
Larry M. VERIFIED CUSTOMER
Excellent service!
9/29/2021
Hemant P. VERIFIED CUSTOMER
Great people great service
9/29/2021
Tina F. VERIFIED CUSTOMER
Took me in right away and did an excellent job and they were all welcoming, Great service and I plan on bringing my new Kia Rio back for all my services needed in the future! Excellent Team and manager! I’m one happy customer! Thanks again
9/29/2021
Arturo M. VERIFIED CUSTOMER
The car wash was terrible and then they scratched a piece on my car on the inside I noticed when I drove off, I called and left a message and no one called me back.