Franklin should be considered a positive addition to your organization
10/18/2021
Gregg J. VERIFIED CUSTOMER
Fast and efficient service!
10/18/2021
Tonia T. VERIFIED CUSTOMER
I’ve been coming to KOB for about three years now.Each and every time I bring my vehicle in to be serviced anybody that has taking care of me has been nothing but rude!I come back hoping my next experience is better and it’s not.I was just there a couple of days ago when I walked in I wasn’t greeted but someone else of a different ethnic walked in and it was oh I’ll be with you in just a minute..the guy Anthony demeanor is just horrible and it’s not about what you say it’s how you say it..It has been many times that I wanted to get my point across while I was there but that wouldn’t solved anything.overall your frontline workers should be in the back not kind at all!!!!!!!!!!!!!!!
10/18/2021
Eduardo A. VERIFIED CUSTOMER
Dan is the best
10/18/2021
Jessica S. VERIFIED CUSTOMER
He was so sweet and helpful! Really made the experience seamless and joyful!
10/18/2021
Lacy D. VERIFIED CUSTOMER
It was a good experience
10/18/2021
Hugh W. VERIFIED CUSTOMER
He us very good at helping customers.
10/18/2021
Jacqueline W. VERIFIED CUSTOMER
Customer was friendly from the time arrived and during my wait.
10/18/2021
Sarah F. VERIFIED CUSTOMER
As usual, Jim provided excellent customer service!
10/18/2021
Alan T. VERIFIED CUSTOMER
As always, fast and friendly service!-Thanks.
10/18/2021
William B. VERIFIED CUSTOMER
No surprises. Just good quality service. First, last, always.
10/18/2021
John L. VERIFIED CUSTOMER
Great Job!!
10/18/2021
Lawrence D. VERIFIED CUSTOMER
Anthony he’s a very pleasant dealer to work with service was excellent
10/18/2021
Miloud S. VERIFIED CUSTOMER
Anthony was very friendly, I am very satisfied with the service he provided.
10/18/2021
John G. VERIFIED CUSTOMER
Well done by all. Thank you
10/18/2021
Tina A. VERIFIED CUSTOMER
No one cleared the service due reminder on my car after it was serviced. So every time I start my car it keeps reminding me that I need to bring my car in. So I have to call and make another appointment to bring it in and have them clear it. Inconvenient and annoying.
10/18/2021
Charlotte D. VERIFIED CUSTOMER
I have owned 4 Sorento & very pleased with service that Crown/ Peltier has always given me. I recommend Kia & your service department.
10/17/2021
Sara E. VERIFIED CUSTOMER
I have never wanted to come back to Jake **** Kia in Florence because it was a horrible buying experience so I was hesitant to schedule service on my car there. Lindsey was great and he is the only reason that I would come back there. He restored my faith in that place. I will definitely be requesting Lindsey for future needs.