The service department is very courteous and friendly
2/1/2022
Gary F. VERIFIED CUSTOMER
Good job keeping me informed.
2/1/2022
Arthur D. VERIFIED CUSTOMER
Great experience! Katie was professional and very helpful.
2/1/2022
Donna V. VERIFIED CUSTOMER
Gabrielle is always amazing!!! Fabulous service!!!
2/1/2022
Waters R. VERIFIED CUSTOMER
N/A
2/1/2022
Dorothy T. VERIFIED CUSTOMER
Yes of course! I will be happy to proceed a very positive review. You all definitely deserve it! Thank you!
Dorothy
2/1/2022
Fred W. VERIFIED CUSTOMER
Love our Soul
2/1/2022
Caren S. VERIFIED CUSTOMER
Gene is awesome! He is always the professional and extremely thorough. Thanks to all your staff.
2/1/2022
Christina R. VERIFIED CUSTOMER
She is very helpful and understanding. She is a great listener and has a great aptitude for great customer service.
1/31/2022
Rachel R. VERIFIED CUSTOMER
I'm very grateful my car was fixed in a very timely manner. The service was great but the interior of the car was completely covered in mud, the steering wheel and shifter was also muddy. I don't know if it was towed like that? Also the car was completely on empty I barely made it to the gas station. Not sure if that's part of customer service but I would have paid for that service to be done. Otherwise you guys are great and I thank you!
1/31/2022
Saul H. VERIFIED CUSTOMER
The costumer service was very great, excellent service!
1/31/2022
Jocqulye B. VERIFIED CUSTOMER
My furst experience was great. Everyone was courteous and professional. Most of all, my car was ready in the time that had been given to me by the person who set the appointment for me.
1/30/2022
Alisha H. VERIFIED CUSTOMER
My appointment was not noted and Mr. Harrison was very understanding and said they will get my car finished. I am not sure how my appointment was scheduled for a time that they do not normally offer. Mr. Harrison was very professional.
1/30/2022
Victoria G. VERIFIED CUSTOMER
Service took way too long. Wish I was advised it was going to take 5 hours so I could have made other arrangements.
1/30/2022
Freddie D. VERIFIED CUSTOMER
Kia always performs highly in every area of Service. I'm very grateful to the staff there and do let others know how satisfied with Kia,s Service.
1/30/2022
Erica T. VERIFIED CUSTOMER
Yes he was very nice and took care of me
1/30/2022
Joelanda P. VERIFIED CUSTOMER
I’d be more than happy to take a survey. I’m very pleased with the service I received from Oscar and the staff. Thank You so much!
1/30/2022
Carmen D. VERIFIED CUSTOMER
I had to call customer service for an update, after finding out that the car was passed warranty and would not be able to fix it...I was charged 175 for a diagnostic fee which I feel is completely over priced when it's a computer reading codes off the engine.I know each dealership is owned privately and therefore could charge any price but I think that was a too much...will not go back to that dealership.
1/30/2022
Alex S. VERIFIED CUSTOMER
Covina Valley Kia to me is my favorite spot to get a Kua vehicle. They provide great services and deals that you cannot refuse to pass up