Kia My Service

Key West KIA is one of the best service centers I have ever worked with! The staff and technicians are very knowledgeable, accommodating, and respectful.

Thank you Johnathan! It was definitely worth the trip from Long Beach. I look forward to being serviced by you and your team in Covina.

Matt was very helpful in a trying time

My vehicle maintenance was done with in a good time frame. And I was educated on my vehicle future maintenance. Well done

Oscar is a great asset to your service team ????

They were able to squeeze our oil change before our trip...

Alexandra ****. She a wonderful customer services, representative.. she very detailed oriented.

Yes it was a great experience.friendly service. Thank you ????

They were very professional

messed up oil plug. just overall bad service

Great job & very timely

Need more transparency about how warranties are applied to service.

They did a good job very professional and nice ,

Awesome job. Great communication.

Katie was cordial, professional, very knowledgeable and informative. It was a pleasure to deal with her!

We already spoke to someone there when we had concerns and we still arent thrilled and will probably not be using Matt Blatt for service in the future. The dealership says the oil change was done but honestly it does not look like an oil change was fully done. According to my husband who is a certified mechanic the oil looks clean, but the filter does not look like anywhere near new like it should be / was charged for. Additionally, the inspect that was supposedly completed yet when we read the findings, there are apparent errors on it that show us that no inspection was completed. (Ex: the inspection lists the wiperblades as in the green and no comments about them. I know for a fact they need to be replaced as this last snow storm damaged them and one is cracked. I will be replacing it myself, but if the dealership did the inspection this should have been noted.) There are two other areas of the inspection that do not add up to what we are aware of. This is a very disappointing experience as I have used the service center here with this vehicle since I purchased it almost two years ago and have never had concerns. My husband is a mechanic and having the dealership service the vehicle is simply preventative in terms of warrenty and anything major. My husband and I have purchased several vehicles from this dealership over the years and never had concerns over the years, but this makes me hesitant to take the vehicle back to the service center in the future. This experience seems like laziness and a rush job from the oil change to the inspection to even the haphazard car wash attempt.

Great service, very appreciated

Excellent customer service

Great service, needed two bulbs replaced. Done in less than 20 minutes!

Very promp n professional friendly service