This is going to be a lengthy one, i tried to take my Kia for service in Ontario for a safety recall and they basically told me they could not schedule me due to me not purchasing my car from them and for me to take it back to where i purchased it from. So i tried my luck here at Covina Kia. They were able to schedule me in for service also when i got there they asked if i been with them before and even though i didnt purchase my car there Jonathan still took me in. His communication was very great , he got my car in and out and also kept me up to date on everything. Service was so quick and easy also he got them to wash my car as well. Impeccable service ! will be coming back for all my needs here ! Ty Jonathan for making my experience so welcoming & quick and easy!
3/9/2022
Jimmy R. VERIFIED CUSTOMER
Excellent service as always.
3/9/2022
Wendy H. VERIFIED CUSTOMER
excellent attention
3/9/2022
Doreen C. VERIFIED CUSTOMER
Great communication! My car was done in a sufficient amount of time. Thank you
3/9/2022
Patrick O. VERIFIED CUSTOMER
I love Kia of Paso Robles. I drive two hours to have my car serviced by them and it’s primarily because it’s great customer service. Have never had a bad experience there. It’s where I bought my Kia. Thanks!
3/9/2022
Janeth H. VERIFIED CUSTOMER
Very efficient
3/9/2022
Cynthia T. VERIFIED CUSTOMER
He was very kind, knowledgeable and professional.
3/9/2022
Eric J. VERIFIED CUSTOMER
Thank you!
3/9/2022
Judy T. VERIFIED CUSTOMER
Very satisfied..Thank you
3/9/2022
BILLIE J. VERIFIED CUSTOMER
Kia is where my car has always been serviced, since I bought it. The service dept., is the best one I have dealt with and I trust them.
3/9/2022
Katherine W. VERIFIED CUSTOMER
No horn to me extremely dangerous they did something so horn would work until part came in by the time I got home no horn !! I hope part comes in asap as I’m very uncomfortable driving without a horn car a 2021 low mileage I know things happen but I’m very nervous with no horn !!
3/9/2022
Bion C. VERIFIED CUSTOMER
Thank you for excellent service!
3/9/2022
Cynthia G. VERIFIED CUSTOMER
Excellent, friendly service
3/9/2022
Deborah B. VERIFIED CUSTOMER
Always 100% and honest, never have an issue! I love coming here for service! Definitely a 5/5 for all of the staff I encountered today, especially my main service provider today, Brian! Most likely will be getting a second car here soon, trust them with my car more than any other shop, no care for the price!
3/9/2022
Mark T. VERIFIED CUSTOMER
Great service
3/9/2022
Olga K. VERIFIED CUSTOMER
Jeff was very accommodating. I had several questions and he made me feel comfortable able my concerns. Thank you.
3/9/2022
Marian S. VERIFIED CUSTOMER
Always take care of everything professionally and like they truly care about us.
3/9/2022
Estela M. VERIFIED CUSTOMER
Knowledgeable and friendly staff
3/9/2022
Joanna S. VERIFIED CUSTOMER
I received my vehicle with bumps that were not there before. No one has emailed or called me about what happened.