Yes, always very professional at explaining what was wrong. Thank you again
4/8/2022
Patricia H. VERIFIED CUSTOMER
Gene and the service team not only did a great job servicing my car, the got everything done ahead of schedule. I use my car in my work daily. Getting it back and on the road 3 days early was amazing!! Thanks to everyone involved.
4/8/2022
Mary I. VERIFIED CUSTOMER
Great job by Anthony.
4/8/2022
David M. VERIFIED CUSTOMER
Everyone did a great job!
4/8/2022
Martha F. VERIFIED CUSTOMER
Justin helped me first of all. I explained to him both of my headlights were getting moisture in them. He wrote down fog lights. I can excuse that. Then my son who worked for Kia & Justin went to speak to them. My son left on good terms with them and worked as a service writer and also sold many cars for them,as well as written up a considerable amount of extra service sales in the years he worked for them. He had taken pictures of my headlight when the moisture was in them and that still was not good enough. Now I have to try and recreate a situation to make them get moisture again. If you can not take the words of a very good former employee who clearly has a photo of the car lights then that is a problem for me. I have bought multiple car from this dealership 4 or 5 cars in the last years. If that is not loyalty on my part I dont know what is. I believe I am owed the corrective action on clearly defective part to be replaced with out question with the pics we have. I am very disappointed with the actions of this dealership in the way they are handling this issue. My next call will be to the head office of Kia. I deserve to have those defective lights replaced immediately. Its Kias problem for defective parts not mine.
I hope we can get this problem resolved quickly.
MARTI.F.
4/8/2022
Brittney S. VERIFIED CUSTOMER
I just wanted to thank Mr Rick McCartney for fast service...
4/8/2022
Lola S. VERIFIED CUSTOMER
Great service friendly and helpful staff
4/8/2022
Matt O. VERIFIED CUSTOMER
James was fantastic and took great care of my vehicle! Couldn’t have asked for anyone better!
4/8/2022
James K. VERIFIED CUSTOMER
Beaudry 2024.
4/8/2022
Linda A. VERIFIED CUSTOMER
Thank you for the work that was done on my Kia. It is running much better. Matt was very kind and helpful.
4/8/2022
Lars-Erik L. VERIFIED CUSTOMER
Keep up the good work thanks
4/8/2022
Octavio C. VERIFIED CUSTOMER
The service was awesome and they got me out fast and they even washed my car which i wasn’t expecting so that was a big plus.
Thanks for the great service.
4/8/2022
Amy B. VERIFIED CUSTOMER
Great service - thank you!!
4/8/2022
David E. VERIFIED CUSTOMER
Thank you
4/8/2022
Amanda M. VERIFIED CUSTOMER
They couldn't find the key to the tire lock and someone called me but didn't give their name and said the phone number so fast that I had to listen to the message 4 times to get it. Also you need to get Amanda to put her car in her name the next time she is there.
4/8/2022
Jon B. VERIFIED CUSTOMER
she was extremely helpful and nice
4/8/2022
Terrel H. VERIFIED CUSTOMER
Always great service
4/8/2022
Todd A. VERIFIED CUSTOMER
Good job
4/7/2022
Marilyn S. VERIFIED CUSTOMER
very nice staff........prompt, friendly, curtius, efficient. thanks!