I dropped off my car at 0745 for an 0800 appointment for a recall. At 1300 on my way to work I noticed my van parked in the parking lot. I contacted my wife to go pick it up. My wife picked it up and advised me that I have to bring back the van on Friday the 22nd of April 2022 to have the recall parts replaced since they have to be ordered. I never received a phone call advising me that the recall parts had to be ordered and I would need to bring the van back at a later date. My van sat at the dealer all day and nothing was done to it. I had to borrow my father in law’s car. Sincerely, David Roman ****-****-xxxx
4/10/2022
Dominic P. VERIFIED CUSTOMER
Great job good service
4/10/2022
Gwen G. VERIFIED CUSTOMER
Katie Waldron is an excellent service provider. She explained all aspects of my current service and also went over in detail my next 45,000 mile upcoming service appointment. She is very thorough.
4/10/2022
Lydia J. VERIFIED CUSTOMER
Very helpful,great customer service,friendly and a pleasure to have had Katie to deal with,great job Katie ????????????
4/10/2022
Steven P. VERIFIED CUSTOMER
Great service. Thank you!
4/10/2022
Shannon G. VERIFIED CUSTOMER
Jonathan is friendly, knowledgeable, helpful, courteous and always takes the time to hear and address my concerns. He pays attention to details and always provides excellent, quality customer service.
4/10/2022
Felix R. VERIFIED CUSTOMER
Great service and very helpful work by Jonathan Martinez
4/10/2022
Colleen P. VERIFIED CUSTOMER
Alexandra was very pleasant to work with and most professional.
4/10/2022
Amanda W. VERIFIED CUSTOMER
Excellent Timing in and out in a timely matter
4/10/2022
Lorrie R. VERIFIED CUSTOMER
Anthony Mazzoco always gives us great service whenever we bring our Kia in. I will need the Kia Mileage Reimbursement claim filed for my past service this week. (It was an oil change)Thank You! Lorrie & Craig Rohal
4/10/2022
Barbara P. VERIFIED CUSTOMER
Always great service
Thank you
4/9/2022
Hugo M. VERIFIED CUSTOMER
Very professional and trustworthy staff. Everyone is friendly and always ensures that we are comfortable and that we are satisfied with the service. We love the shuttle option. We travel almost an hour to your dealership because we are so satisfied with your service.
4/9/2022
Joyce S. VERIFIED CUSTOMER
outstanding service
4/9/2022
ISMAEL H. VERIFIED CUSTOMER
Absolutely happy with my purchase and knowledgeable staff
4/9/2022
Kelvin A. VERIFIED CUSTOMER
Very good I was very. Happe
4/9/2022
TREVION T. VERIFIED CUSTOMER
Your welcome
4/9/2022
Michael M. VERIFIED CUSTOMER
Nice guy, very helpful.
4/9/2022
Lisa R. VERIFIED CUSTOMER
Good job done
4/9/2022
JEREMY R. VERIFIED CUSTOMER
Jim was on top of things and communicated well with me.