I Look forward to speaking with the Kia representative regarding my appointment.
5/30/2022
Agostino B. VERIFIED CUSTOMER
I had gotten an oil consumption test. was told to come back for the 2nd time after 1,000 moles. after leaving the dealership, my car stalled twice and the check engine light was on. the check engine light was never on before I brought the car in for the consumption test. then I was told to immediately bring it back to the dealership so I can be looked at. then I was told they could not work on the car until at least Tuesday it was Friday at this time. I was then told that there were no loaner cars to give me until the earliest Tuesday. so now this will be the 3rd time I've had to have the car looked at with no solution.
5/29/2022
Constance S. VERIFIED CUSTOMER
Katie is always on point! Time efficient and a pleasure to do business with!????????????????????????????
5/29/2022
Andrew M. VERIFIED CUSTOMER
Katie was great as always and I was in and out quickly.
5/29/2022
Michael T. VERIFIED CUSTOMER
Thank you
5/29/2022
Gricelda H. VERIFIED CUSTOMER
Excellent customer service!!
5/29/2022
Jacob K. VERIFIED CUSTOMER
She was absolutely wonderful. She transparent about everything that needed to be done with car and provided me with best customer service I have had in a long time from a service team. She listened to what I had to say and what I cared about with regards to my car and made sure my requests were handled perfectly. Overall, Bailey was magnificent, attentive, and genuinely cared about my experience as a customer. 11/10
5/29/2022
Jeanne G. VERIFIED CUSTOMER
Great service department and work repair.
5/29/2022
Ricky M. VERIFIED CUSTOMER
I don’t think my tires were rotated yesterday. I have one wheel on the front passenger side that had some of the finish coming off and was faded. This morning “the next day” I noticed the wheel with the bad finish was still on the front passenger side. This wheel should have been on the back after a rotation, but it was in the same location as before my service.
5/29/2022
Deanna M. VERIFIED CUSTOMER
The team was great! I love my car too!
5/29/2022
June D. VERIFIED CUSTOMER
Mike is also very courteous and helpful.
5/29/2022
Theodore B. VERIFIED CUSTOMER
Alexandra is a pleasure! Took her time explained everything to me. Answered all my questions. Because of employees like Alexandra is why I gave my car serviced with you.
5/28/2022
Maria J. VERIFIED CUSTOMER
Excellent customer service!
5/28/2022
Luz O. VERIFIED CUSTOMER
He was very helpful like always. And I know my car is going to be in good hands!
5/28/2022
Susan B. VERIFIED CUSTOMER
Shane did a wonderful job, answered all my question and is very polite.
5/28/2022
Isidro H. VERIFIED CUSTOMER
Is good service Thanks
5/28/2022
Cristina A. VERIFIED CUSTOMER
Every time I go to the Kia dealership I’m so happy with the service and how amazing the staff is. I’m so happy with Covina kia.
5/28/2022
RUTH B. VERIFIED CUSTOMER
Was very pleasant visit
5/28/2022
Carmen H. VERIFIED CUSTOMER
Very polite as always I really like him
5/27/2022
Stephen W. VERIFIED CUSTOMER
Everyone was really nice and the work was fairly quick. I'm not sure how I feel about the price until I compare more, but overall a decent experience.