Kia My Service

Awesome

I was very happy with the service l would give it a 10

Was able to diagnose issues. Wait wasn’t long. Positive experience.

NO ONE is better then the people at KIA. In 76 years I have never found people in the car repair business that do a job as well as KIA. And I will continue to send friends and relatives there. Thank you Scott, Brian, Joe and the rest of the crew for doing such a great job.. W St. Peter

He was great! :)

Yes, you can call me. Phone number on file.

Jonathan was very polite, professional, clear and efficient. I very much enjoyed working with him.

I did not have a James. I worked with Chris Boykin. He took his time and met what I needed.

Thank u service was good

It is the fact that when I bought the car it pulled to the right y’all took it to Tom’s tire and y’all told us that it didn’t pull to the right but it still does so after talking to your people I told them I did not have to drive a KIA will not much longer!

Great job!

I left my car there and was notified of the problem and everything was taken care of very happy

Love bringing my car here. But$ 77 for an oil change is a bit much

Katie was absolutely amazing and so helpful and friendly! I usually hate going to dealerships and she made my experience so easy and comfortable. Thank you so much, I will be back just for Katie!

Excellent

I like the service I received, including the customer service. All information was thoroughly explained.

Mike provided Awesome customer service.

Always providing the best Service!

I made an appointment yesterday for a simple brake check for 830a today. I had my brakes completely replaced back in April/May 2020 and they started making noise approx a week or 2 ago. Anyway, I made an appointment yesterday for 830a. I normally get in and out between an hr and 1.5hrs. Today... I waited till around 120p-130p for the completion of my car. Usually, the service is fantastic, quick, and friendly and thats why I continue to come back as a customer. But, if I could give any feedback/suggestions about my experience today.. It would be better communication. Since, i'm waiting for my vehicle and its taking a lot longer than expected, why not tell me tyat its going to be longer than a few hours? The only time I was told anything was atound 10 or 11 when I heard that my caliber? Needed to be replaced. I didn't think i would be there for another few hours. I could've hung out with friends, went to the mall.. I could've used my time differently if I recieved better communication. The only thing that eased my growing frustrations.. Was the girl that was taking care of me. She gave me a couple slices of pizza around 12.. I was absolutely starving. At that point I had eaten an ungodly amount of chocolate chip cookies because I didnt eat breakfast. I came today ubder the assumption that I would be able tk eat breakfast.. at home.. at max.. 1030a.. Anyway, I was very appreciative of her gesture and attitude. Just to clarify, I was informed upon my arrival that you guys were short staffed... I understood.. I just.. wish it went a little faster. I know there isn't anything that can be done about the inconvenience I went through today. I appreciate the customer service of Matt Blatt and todays experience will not deter me from being a future customer. BUT, I'll take a 1k+ credit towards a new 23 Kia if the Sales department offers it lol I know what my car is worth and it could be a great downpayment on a new Optima. Just food for thought lol. Have a great day

Fabulous