Franklin was unbelievable. He did everything that he said he would and more. The car was early and the repairs were perfect. I gave him a 10/5
7/18/2022
Jaclyn H. VERIFIED CUSTOMER
I was impressed by the level of Customer service I recieved from Damian as well as the other members of the team. I was having with both my front windows and I walked away with a full explanation of the issue was as well as solutions. Thank you for saving me a trip to Homestead Hyundai!
7/18/2022
Claudia R. VERIFIED CUSTOMER
Katie is always so pleasant to deal with.
7/18/2022
Pacifico V. VERIFIED CUSTOMER
I like the place in the waiting area very confortable.
7/18/2022
Bridgette H. VERIFIED CUSTOMER
Excellent customer service!
7/18/2022
James W. VERIFIED CUSTOMER
Thanks for the great service, the timely updates, and being available for all my questions.
7/18/2022
Scott S. VERIFIED CUSTOMER
I took my car to you to diagnose, you said it was just the door handle. I paid for a new door handle to be installed. Immediately once I got into my car the mirrors were not working right. Had you re diagnose after the button and mirrors stopped all together. Now it’s the master switch, which your guy said can make other things fail if not taken care of…. Like windows and door locks. I feel you did not diagnose it right and now I’m paying way more than I should of. I’m not happy and feel taken advantage of. No I’m sorry from you just supposed unrelated issue that has nothing to do with first issue your guy said. Which is not true if he is telling me things can fail if master switch is not replaced. I don’t have confidence now in your company.
7/18/2022
Jasmin R. VERIFIED CUSTOMER
My kia is driving worse than it was before they fixed it. I still hear a grinding noise when I turn and it’s poor acceleration. Not only that, but my wheel goes to the right all the time and it’s dangerous. I’m very upset because I paid so much money, but this always happens at Kia so I’m not surprised at all. I was also charged $35 extra for a rental I didn’t get because I had a ride.
7/18/2022
Phyllis W. VERIFIED CUSTOMER
Good service, every question I asked was answered
7/18/2022
Jin P. VERIFIED CUSTOMER
Excellent
7/18/2022
Christina R. VERIFIED CUSTOMER
Matthew was very informative and kept me informed through my whole service process. He addressed all of my concerns and was determined to find a solution! Overall a great experience and a great representative!
7/18/2022
David R. VERIFIED CUSTOMER
Great people to deal with
7/17/2022
LINDA V. VERIFIED CUSTOMER
Awesome
7/17/2022
Vivian A. VERIFIED CUSTOMER
Thank you so much! I was very satisfied! Great Customer Service!
Than0k you for all you do!
7/17/2022
Tonya G. VERIFIED CUSTOMER
He is so professional he explained what needed to b done, why it was recommended. He gave me a time that my car should b done came and checked on me thru the process and escorted me to my car when it was finished
7/17/2022
Jesus M. VERIFIED CUSTOMER
????????
7/17/2022
Mark B. VERIFIED CUSTOMER
After picking up my vehicle, I noticed the car had not been washed. Not a big deal, but I was told it had been washed. It makes me wonder if other services were not performed. Otherwise all was fine.
7/17/2022
Edith R. VERIFIED CUSTOMER
Friendly, helpful. My questions were answered AND my car got a much needed bath!
7/17/2022
Teddy S. VERIFIED CUSTOMER
The customer service was excellent. ????
7/16/2022
WANDA T. VERIFIED CUSTOMER
Very friendly and professional. Job well done. I haven’t said that in a while. Thank you Anthony.