Everyone was so helpful especially the girl that helped me customer service . She's out in the service area . Super sweet thank you.
8/31/2022
WILLA A. VERIFIED CUSTOMER
No problem. It was a learning experience due to the shipping
Problem which was no one's fault
8/31/2022
LETTIE W. VERIFIED CUSTOMER
Excellent work.
8/31/2022
Ruth W. VERIFIED CUSTOMER
Great prompt service
8/31/2022
DELICE W. VERIFIED CUSTOMER
Every time I come to get my car service Mr. Anthony always have great customer service …. Thank you Anthony!!
8/31/2022
Norm S. VERIFIED CUSTOMER
As usual, the staff in the service department were very helpful and enjoyable to do business with.
8/31/2022
Lauren Y. VERIFIED CUSTOMER
Anthony was very friendly, informative, and took care of my car!
8/31/2022
Emerson H. VERIFIED CUSTOMER
Not a welcoming environment. Matt isn't friendly or helpful
8/31/2022
Diane R. VERIFIED CUSTOMER
He met me at my car and was very courteous. I came in for a oil change and windshield wipers. James made sure I was comfortable in was the waiting area. When my car was finished I received a text. My car was finished early so James came out and explained what was done to my car then he personally went to wash it. After that he walked me to my car. James was very personable and I will look for him the next time I come in for service.
8/31/2022
Shannon H. VERIFIED CUSTOMER
Everything was wonderful and everyone was helpful and kind.
8/31/2022
Timothy B. VERIFIED CUSTOMER
The first time I took the car in they said they replaced my transmission. Oh, but they didn’t. So, the second time I took it in for the transmission, it took six weeks to diagnose and fix the problem that was pretty obvious. Then, I pick up my car and I noticed when I got to work that wires were hanging for my fog lights. So I called/text Dan and he asked me to bring it back in the morning. This morning I bring it in at 9am and the look at the wires and told me it was not Kia’s fault and they wanted $185 to fix it. I declined because I knew it wasn’t that way when I brought it in! Then I look underneath my car and it’s missing the under engine cover! I know it was there before it went to service. I can tell you how I know when you call. This has been one long problem starting off with a lie about replacing my transmission the very first time I brought it in for service. I don’t trust the service people. I know they didn’t return the undercover and that allowed my wires to hang down and rub on the ground while I drove the car… please call me. I’ve never had problems like this before. EVER!
8/30/2022
Jovanny O. VERIFIED CUSTOMER
Very nice guy
8/30/2022
Tania M. VERIFIED CUSTOMER
I am very disappointed with the service that I have, I have an issue with one of my car tires and I have to pay from my pocket for a new tire; first because since the buy of my car they don’t offer me the tires protection plan and secondly because when I pay for the new tire they put a tire on my car that looks like if it was and old tire and they tried to fix the situation to their convenient, when I asked for another new one. This is my second car with you and I don’t think I am going to get another one
8/30/2022
Darrell N. VERIFIED CUSTOMER
Anthony displayed great customer service.
8/30/2022
Mike L. VERIFIED CUSTOMER
They did not tighten my lug nuts. If drove home 30 miles on the parkway with a 1 year old baby in the car with 4 wheels not fastened. There were 10 lug nuts I could unscrew by hand. The car was making a helicopter noise the entire way home. The service manager I spoke to was very kind and gave me a refund. Very disappointed they put my 1 year old daughters life in danger.
8/30/2022
Susan F. VERIFIED CUSTOMER
Torey was amazing. She was attentive to what I was saying and kept me apprised of the progress on my car.
8/30/2022
Jeff S. VERIFIED CUSTOMER
All went very well & professional!
8/30/2022
Joseph P. VERIFIED CUSTOMER
She was excellent
8/30/2022
WANDA B. VERIFIED CUSTOMER
I was very satify.with James
He explained .to me
About.upcoming maintence
That.will be needed.on my
Car
8/30/2022
Tawana E. VERIFIED CUSTOMER
This is the second time that Anthony assisted me with my car service . His personality and his professional way of keeping the customer informed is ver much appreciated.