Kia My Service

I was very happy with the service I received from Matthew Didonato. He went above abound ti make sure I was satisfied.

No comments - everything was fine!

Thank you for being kind and understanding with my confusion about my breaks and getting me back in quickly to get all my breaks changed.

I was originally told it would only take 30 mins. After 1.5hrs I asked how much longer. There was a man there at the check out counter that seemed discussed by me asking and had an attitude. I honestly hate Kia. I don't think I have ever been treated nicely. Eaither they leave me for hours or they treat me like scum for not buying extra services like tires brakes exc. This is my second Kia and after every bad experience I won't buy a 3rd

Ten minutes from driving in for repair until pulling out of driveway. Amazing.

Jeff is the best! Period!!

Mr. Joseph Dithomas is first class for KOB Lee Williams ****-****-xxxx

I’ve been getting my car serviced at Kia for many years. This is the very first time I felt I was treated wrong and taken advantaged. I had I think a 50 k which included my tires being rotated and I was told I needed an alignment. Once the work was done I went about my day and noticed my car was shaking. It was shaking no matter if I was going 30 miles or 60 miles. I brought it back the next day. The service guy first stressed to me that if it isn’t something they did I would have to pay. The service guy came to me and said my car was ready. I asked what was wrong with my car and he said they put the tires back like they were. I said, that means my tires was not rotated if you put them on the same way I brought them in. He said the tires were rotated. I reiterate how is putting my tires back like they were when I came in ,is rotating my tires? He said “your car didn’t like the tires that way”(REALLY). I was done and just left. I can’t believe your service people told me they rotated my tires and didn’t. What if there is something wrong with my car? The shaking could have been caused by something more serous. Now I’ll never know until something happens. This tells me you didn’t want to take the time to find out what was wrong with my car. My last service at Kia I had my gaskets changed and this is why I came in because I was leaking oil. Your service has greatly changed. Geraldine M

Matt Miller and Justin always have the best customer service.

Great people and great service.

The service you provide at KIA Covina is always friendly. The service is always pretty quick as well when getting my car serviced.

Matt was very helpful and efficient. Thank you

Friendly and excellent customer service.

Thank you

From the beginning to the end everyone was very accommodating and patient . This is the 5th vehicle we’ve acquired from matt blatt . Thanks for everything

I had to come in last minute for a small repair..as usual this amazing team was able to squeeze me in and off I went in 30 minutes..great job guys!

He was wonderful. Thank you for a great experience

Great Experience with Jeff!

Friendly, welcoming, knowledgeable and efficient.

Always prompt and respectful here. Feel that prices are reasonable for this day and age.