I am always greeted a pleasantly. Gene answers my questions and requests timely. It’s great to have trust in the guys that do the work. Blake Arrowood always does a great job and says hello.
3/30/2023
Marion P. VERIFIED CUSTOMER
Very professional and courteous staff. Excellent communication and customer service
3/30/2023
April H. VERIFIED CUSTOMER
I keep change on the drivers door and all my quarters were taken. This something I can not prove because I didn’t think I should take a picture at the dealership. All that’s let is pennys, nickles and dines. I know there were several dollars in quarter because during the week I need to pay meter parking, so I always keep quarters there. Very very disappointing.
3/30/2023
Gary M. VERIFIED CUSTOMER
Mike Connelly is the best. He is knowledgable, friendly and works with you to get the best overall service results. I only make appointments with him.
3/30/2023
Rachel C. VERIFIED CUSTOMER
It was a great service and promptly took care of my car needs. Thank you for the great work.
3/30/2023
Richard L. VERIFIED CUSTOMER
Emily was a very nice woman who took extra care to make sure that I knew what was wrong with my vehicle and to have it properly fixed.
3/30/2023
Shirley B. VERIFIED CUSTOMER
Had good quick service
3/29/2023
Jaime E. VERIFIED CUSTOMER
Great customer service
3/29/2023
Christine W. VERIFIED CUSTOMER
When I needed a new part for the door, it wasn’t explained that I would be charged additionally for painting the new part and that labor.
The entire cost of fixing a part, that should come in the correct colors, was not disclosed and it was excessive.
I appreciate how nice everyone was but it was extremely expensive and not disclosed.
3/29/2023
Kevin L. VERIFIED CUSTOMER
When I got the service yes everyone nice and I was happy but the getting the appointment and the non chaulant attitude upsetting
3/29/2023
Wallace Q. VERIFIED CUSTOMER
Very friendly and helpful young lady in the service dept.
3/29/2023
Valerie C. VERIFIED CUSTOMER
Justin was unprofessional. When I picked up my car and drove less than 5 minutes to my office, and noticed white "stuff" that looked to be like paint overspray all over my car. When I took it back to kia to show them the issue, Justin immediately became defensive and said he would not take responsibility for it. Come to find out, it was wax, which I still don't know how wax ended up splattered all over my vehicle. The issue was resolved, but Justin was very unprofessional about how he handled the situation.
3/29/2023
Cindy M. VERIFIED CUSTOMER
Justin was very helpful, he answered all my questions and had the car serviced and ready same day. Thank you
3/29/2023
Carol H. VERIFIED CUSTOMER
Justin Hendrix is terrific with his customer service; I'm so very pleased
3/29/2023
Jerome I. VERIFIED CUSTOMER
Dominique is wonderful. Very knowledgeable with cars and is friendly. I felt like I knew her my whole life. Great asset to Matt Blatt Kia.
3/29/2023
Sandy H. VERIFIED CUSTOMER
Jeff is friendly and knowledgeable.
3/29/2023
Beverly W. VERIFIED CUSTOMER
You have an excellent service department.
Mr. Lieb is always very professional and courteous.
I am treated with respect. Each service need is explained completely .