Thank you for servicing my vehicle. It’s a pleasure to see Oscar Najera being promoted and Eric Perez seemed a good person to work with in his place. I dropped off vehicle for this service request and picked it up. Thanks for honoring the courtesy wash and the woman at the parts desk was friendly and nice to work with. I’ll be picking up parts in a couple of days. Keep up the good work.
8/1/2023
David Z. VERIFIED CUSTOMER
Matt was great at keeping me updated.
8/1/2023
Jennifer W. VERIFIED CUSTOMER
Brought my car in at 2 came back at 4:30 and it had not been taken for service. My husband called and complained and it was handled promptly. I had to take off work to be there at 2. I would have just showed up afterwork at 5. So that’s the inconvenience for me. It was done in under 30 minutes, so I’m not sure who holds the responsibility on this situation.
8/1/2023
Roxanne T. VERIFIED CUSTOMER
Dominique was pleasant and a pleasure to deal with . She was committed in getting me finished as soon as possible.
7/31/2023
Jacqueline D. VERIFIED CUSTOMER
Job well done
7/31/2023
Heather R. VERIFIED CUSTOMER
She explained what was wrong and next steps.
7/31/2023
Heather W. VERIFIED CUSTOMER
Excellent customer service, fast & convenient transaction
7/31/2023
Lenore L. VERIFIED CUSTOMER
Matt Park wonderful service!!!
7/30/2023
Jamie M. VERIFIED CUSTOMER
I will be glad to complete the survey!
7/30/2023
James S. VERIFIED CUSTOMER
Great job! Exceeded expectations..
7/30/2023
Amanda D. VERIFIED CUSTOMER
Matt always goes beyond to help us he is best service manager ever!
7/30/2023
Anthony R. VERIFIED CUSTOMER
Thanks for the heads up on the bad tires and the free rotation.
7/30/2023
Felicia C. VERIFIED CUSTOMER
Great service Thank you
7/29/2023
Tyshawn P. VERIFIED CUSTOMER
Emily is an excellent assistant.
7/29/2023
Anna C. VERIFIED CUSTOMER
The service took much longer than what was originally communicated. Lexi kept me updated the entire time. She is a great asset to your team. She somehow kept me smiling although I missed an appointment due to my vehicle not being ready. Also, your shuttle driver, Mario was very kind and pleasant. So, although I had some problems, your team was AWESOME!
7/29/2023
Tim S. VERIFIED CUSTOMER
After I was told my car was ready, I waited for about 45 minutes while it was being washed. I was also told it would take about 90 minutes to complete the recall work when it actually took about 4 hours. May M