Stacey was on top of her game!! She made sure to keep me in the loop since I had to leave my car with you for a few days. Very helpful every step of the way!!
Great employees!!
Thanks
Robert F Wright
1/28/2018
Virginia C. VERIFIED CUSTOMER
I was well taken care of. I got there early and they took me in no problem. I had to get new batteries for my keys. That process was remarkable. Thank you ????
1/28/2018
Karrie R. VERIFIED CUSTOMER
David was awesome! Super polite, friendly, efficient! Thanks!
1/28/2018
Michael D. VERIFIED CUSTOMER
Fast and friendly service. I give every staff member an A+
1/28/2018
Carla W. VERIFIED CUSTOMER
Great service and very happy with all your services
1/28/2018
Phyllis H. VERIFIED CUSTOMER
Very professional.
Car was done ahead of schedule
1/28/2018
Robert B. VERIFIED CUSTOMER
David was awesome! Friendly
Greated me and very helpful.
Looking forward to coming back.
1/28/2018
Tina L. VERIFIED CUSTOMER
I love working with Stacy she answered all my questions and got me out of there in a timely manner and that is greatly appreciated.
1/28/2018
Brian H. VERIFIED CUSTOMER
Shane totally took care me, he should be commended for his great service!
1/27/2018
Phyllis S. VERIFIED CUSTOMER
As usual the service was great and everything was explained and I was informed as to what would need to be done at my next service. I always appreciate such great service. Thank you. Sincerely Phyllis S
1/27/2018
Sandra C. VERIFIED CUSTOMER
I am always pleased after leaving West Hills Kia! Richard Palmer was very helpful, personable and made me feel I am a valued customer. Hat's off to all of you at Kia...I love my car and the service you provide!
1/27/2018
Kelly H. VERIFIED CUSTOMER
I was told at my last visit that I wouldn’t have to pay for this visit, due to a misunderstanding. However I found out today that was a lie.
1/27/2018
ANGELETTE C. VERIFIED CUSTOMER
Excellent Sevice!!
1/27/2018
Henry C. VERIFIED CUSTOMER
Thank you for yours and Kia's concerns on my vehicle and its issue which was a concern to me . Didn't expect the findings that were told to me but glad it was resolved . It was tough not having a car for the first 6 days and having to ask for rides to and from work and run misc errands , but valley hi Kia was able to provide me with a loaner once it was approved. Also the detailer ( Juan) of my vehicle did an outstanding job of cleaning and detailing it and most of all he and the service advisors that dealt with me were very courteous and , kind and cared about customer service .
1/27/2018
Kalene B. VERIFIED CUSTOMER
Andy was very professional and helpful. I always enjoy having him help with my car's servicing.
1/27/2018
Linda S. VERIFIED CUSTOMER
I was greeted quickly very personable young man got the service done quickly and was satisfied
1/27/2018
Michael R. VERIFIED CUSTOMER
Great job
1/27/2018
Harry K. VERIFIED CUSTOMER
Telephone operator should be aware of which service people are on duty and what their hours are
1/27/2018
Perry R. VERIFIED CUSTOMER
Stacey kept us notified with all progress of our car. She is an asset to your company. You need to give this employee a raise!
1/27/2018
Aurora M. VERIFIED CUSTOMER
I had a wonderful experience at Valley Hi Kia. I did not buy my Kia Forte at this Kia location, but they were still happy to help me and go above and beyond with their service. Not only did they help fix the problem I went in for, but they also performed services that were needed and even washed the outside of my vehicle. Andy and the rest of the service staff were kind and extremely helpful.