Extremely satisfied. Patterson customer service was beyond excellent
3/21/2018
Harvey R. VERIFIED CUSTOMER
very friendly. likes to talk about sports.
3/21/2018
Edward L. VERIFIED CUSTOMER
Richard was helpful and informative and the service techs did a great job with my 2014 Kia Soul. Also, I was pleasantly surprised to see my car vacuumed in the front and had I cleared my back seat it may have been vacuumed as well. I was worried I was going to be nickel and dimed, but they were honest and fair. Thank you so much for showing what a good dealership and honest workers can be.
3/21/2018
Maria E. VERIFIED CUSTOMER
Andy was professional and friendly. Able to give info and and answer my questions.
3/21/2018
Chauncey S. VERIFIED CUSTOMER
Prompt and honest. When I started adding service requests I appreciated that the service agent was honest with and said we would need to make a new appt.
3/21/2018
Cajas J. VERIFIED CUSTOMER
A job well done by William Enriquez he is very helpful and provides excellent customer service.
3/21/2018
Vivian P. VERIFIED CUSTOMER
Andy Patterson went above and beyond getting my car serviced took care of a recall on my 2015 forte I was taken care explained about my next visit came out let me know I am next He deserves a raise Your very lucky to have someone to take care of your clients the way Andy does
Vivian C Perez
3/21/2018
Camelia G. VERIFIED CUSTOMER
I'm very appreciative that I was able to get my car serviced before my appointment time, and within a timely manner. I'm highly satisfied with my experience from accommodations to customer service. Thanks again!
3/21/2018
Richard D. VERIFIED CUSTOMER
First time at the dealership since moving to the area...my service representative Jeff, did a great job and kept me informed on the work in progress.
3/21/2018
Louise H. VERIFIED CUSTOMER
Little disappointed. Things did not go as I had ecpecyed
3/21/2018
Audrey R. VERIFIED CUSTOMER
An oil change took forty five minutes. I would never had bought the package with knowing that wait time. Will not recommend anyone buy the package
3/21/2018
Jeffrey H. VERIFIED CUSTOMER
Great service .
3/21/2018
Lois B. VERIFIED CUSTOMER
Everyone was extremely helpful and fixed my key which the clip was out. My car came back cleaner than when it was taken in. The service was awesome!!!
3/21/2018
Michael B. VERIFIED CUSTOMER
None
3/20/2018
Mary H. VERIFIED CUSTOMER
very respectful and prompt to take care of me. received complete service in less than time stated. thank you Richard Palmer.
3/20/2018
Leni D. VERIFIED CUSTOMER
I think this oil change should of been on Kia this time. I was there for almost 3 hours. I told them 2 times that I take synthetic oil and they still put in the regular oil. Then had to re drain it and put the correct oil in . Then was ready to leave and noticed they didn’t put the caps back on my air nozzle for my tires had to wait for them . And all this time I have a 4 year old with me . My time is important also . I was on time . So not happy at all. The advisor didn’t even mention a discount or was very sorry about what happened. ??????
3/20/2018
Elizabeth W. VERIFIED CUSTOMER
The service required one and a half hours. The inspections and oil change are available at some establishments in about 15 minutes.
The employees were pleasant and ask if I needed any thing. That was nice. In at 2:30 out at 4:00 not good.
3/20/2018
NORMA E. VERIFIED CUSTOMER
I want to thank Stacy, she’s such an amazing sales person she goes above and beyond to help the best that she can. I actually feel confident that I can leave my car there and I know it will be taken care of. (My Lola) is my cars name that’s what I named it when I bought it. I always take it there and I know you guys see so many people every day, but I’m so amazed that when I take Lola in to get checked , Stacy always remembers her and up dates me with everything my car needs. I know my Lola is in great hands, You guys are all amazing workers. ????