Andy was great. On top of things from the repair to a rental and everything else. A great representative for the company
6/2/2018
Eddie D. VERIFIED CUSTOMER
Excellent customer service and very professional.
6/2/2018
William M. VERIFIED CUSTOMER
Stacey was very friendly and professional. Good job!
6/2/2018
Bruce S. VERIFIED CUSTOMER
Richard has been very helpful and friendly.
6/1/2018
Heather A. VERIFIED CUSTOMER
He was amazing. I actually got my days messed up and showed up on the wrong day rather then make me reschedule he was able to fit me in so I wouldn’t have to drive an hour back for a different appointment. He was very polite thanks
6/1/2018
Enid B. VERIFIED CUSTOMER
We came in without an appt. and Chris gave excellent service. Showed us all our options and got us in and out efficiently. He also went the extra mile when I remembered I needed our phones scinted and he did it promptly and with a smile!
6/1/2018
Robert B. VERIFIED CUSTOMER
Excellent service!????????
6/1/2018
Lynn W. VERIFIED CUSTOMER
Richard is allways very helpful
6/1/2018
Robert A. VERIFIED CUSTOMER
Great service no complaints
6/1/2018
Douglass N. VERIFIED CUSTOMER
The work performed has shown to be satisfactory. Thank you.
Communication was poor from the start and at times, quite frustrating. When I resorted to calling the manager and left a message expressing this, he never returned my call.
I asked multiple times for an emailed estimate and never received it. My wife called and talked to the manager about this and then I received an email with an itemized list of all of the systems that failed diagnosis but I had asked Valley Hi not to repair.
There were more situations and things got heated at times. I honestly felt that I had made a huge mistake and was going to be taken to the cleaners. Thankfully, aside from the $200 battery, this was not the case.
5/31/2018
Lisa E. VERIFIED CUSTOMER
Stacey was great and the team was great. Got me in & out that was wonderful. Please thank Stacey for everything
5/31/2018
Swain L. VERIFIED CUSTOMER
Great fast and freindly service. Thanks
5/31/2018
CHRISTINA M. VERIFIED CUSTOMER
I made an appointment the day prior to service and told my service would take two hours. With a busy day ahead we needed to be out of there by noon so we made the appointment by 9:30. We got there at 9am and they worked on the van right away and recommended an alignment. They were not complete with the service until 2:45 p.m. we had an appointment at 3:15 and a graduation to attend at 5pm. The delayed service made my day very difficult when I expected to have my afternoon mostly free.
5/31/2018
Edward T. VERIFIED CUSTOMER
William provided great customer service, and I left knowing my car was well taken care of.
5/31/2018
Floyd H. VERIFIED CUSTOMER
Stacey was very good at her job.... gave me the info that I needed...very attentive to my needs
5/31/2018
Willie M. VERIFIED CUSTOMER
Consistently very professional.
5/31/2018
Janet T. VERIFIED CUSTOMER
I always receive the best service and care from West Hills Kia