I was told that I was scheduled for today and some How there was a misunderstanding. Even though I wasn't on list they still squeezed me in and got my car done fast! Very grateful for all the help and how understanding everyone was about my situation.
6/29/2018
Phillip V. VERIFIED CUSTOMER
The representative was very informative, professional and thorough. I appreciate his help.
6/29/2018
Quirino H. VERIFIED CUSTOMER
Stacey Keen Was an amazing customer service she explained everything in detail and she was amazing
6/29/2018
Thomas W. VERIFIED CUSTOMER
Chris was polite, friendly, and quick to respond to my maintenance issue. Kept me informed throughout the whole procedure. I thoroughly enjoyed the conversations I had with him. A good well-rounded person.
6/28/2018
M Suzanne. VERIFIED CUSTOMER
Andy was very understanding and professional. He got my car checked in quickly and handled my options of waiting or going home. I was going to use the shuttle but, later changed my mind and waited. My car was ready within an hour and I was very happy. Thanks. I'll be back--hopefully with Andy.
6/28/2018
Danny E. VERIFIED CUSTOMER
Mr. William was helpful person that provided superior KIA satisfacation regarding my issue with Recalls to my car.... administration appraisal immediately..
6/28/2018
Rebecca D. VERIFIED CUSTOMER
Richard handled my time at West Hills Kia expeditiously. Very smooth process!
Thank you Richard.
Becky DeWitte
6/28/2018
Clayton H. VERIFIED CUSTOMER
Stacy does a great job! She is personable and knows her stuff! You are lucky to
Have her as an employee. She not only cares about getting our vehicle taken
of in a timely manner she also makes sure we have a comfortable wait! We really appreciate her professionalism and her great attitude!
6/28/2018
David G. VERIFIED CUSTOMER
Was told would be done in two hours and it was.
6/28/2018
Manuelita M. VERIFIED CUSTOMER
She did a great job ! not only with sales but also getting us a ride to and from the movie theater.
6/28/2018
Bernee L. VERIFIED CUSTOMER
David was very professional.
6/28/2018
Crystal W. VERIFIED CUSTOMER
Such a wonderful experience!
6/28/2018
Mary S. VERIFIED CUSTOMER
Satisfied with the job
6/28/2018
Neil S. VERIFIED CUSTOMER
Excellent customer service from checking in w Matt and checking out w Cameron! Both gentlemen went above and beyond to answer questions I had. Matt also helped me find previous charges/payment from a repair that is now a "recall" He checked w the Warrenty Dept and called w the info within 5 min of me leaving the service dept! Cameron gave me the exact phone number I needed. Excellence all around!
6/28/2018
Jerry E. VERIFIED CUSTOMER
Richard is very helpful. He understands and is very gracious with answering my questions. He always seems to want to go over and above with help.
6/28/2018
Jose G. VERIFIED CUSTOMER
Just wanted to commend Stacey for her excellent service. Very efficient, professional and trustworthy. Thank God for people like her..
6/28/2018
Hobson P. VERIFIED CUSTOMER
He was great and my car was done faster then I thought so thats a us
6/28/2018
Michelle Z. VERIFIED CUSTOMER
Very satisfied and great timing
6/28/2018
Louis F. VERIFIED CUSTOMER
Excellent service
6/27/2018
Maria B. VERIFIED CUSTOMER
Stacy keen is always great. I love the service she gives me.