Kia My Service

Perfect'o???? Job well done!! Stacey knows her job very well, she was very professional and courteous ???? she obviously puts customer service first. Thank you very much,Pete & Monica

Yes she was very helpful nice personality very informative you should give her a raise

Very friendly and accommodating.

Mr. James Ozello is most helpful Consultant I have ever come across.

Brenda was great

The service representatives are so much more nicer’s

My experience with Kia of Bedford was awesome!

Awesome job done by all! I truest enjoy coming to Kia of Bedford for all my service needs. Very convenient!

Very helpful good service

Very courteous and professional

Everything was great!!!

William was very nice and professional and explained everything I needed to have done and treated me with respect.

Glad to be a customer of Kia of Bedford!

I expect when you buy a new car the warranty to be bumper to bumper for the whole car/truck/van but when I had a service issue i was told that the issue wasn't covered it was passed 12,000 mikes because it was a fog bulb that was apperntly defective when i fist got it and didn't realize it because i can't see the front end of my car while driving. I just hope someday whwn it states bumper to bumper for 100,000 mikes or 10 years it truely means it. I just can't be happy with my purchase after my experience on monday 12/10/2018.

Like working with Stacey. She has taken good care of us and our car. Thanks

Thank you, My car was taken care of and I greatly Appreciated.

I came in for a jerky/stuttering acceleration/deceleration. I left with the vehicle having a delayed engagement upon shifting into drive and the stuttering still persists. I was told it is normal but it is absolutely not normal. Before I came to Kia this delayed engagement was not present at all. I was able to shift directly into drive with no delay at all. Now there is a 2-3 second delay followed by a jerk if i press on the gas whatsoever. I was told by the technician that it is just how the transmission is suppose to work but I know for a fact that it is not because it never did this before and no other car that I have ever drove has done this. When I am parked on a hill I cannot shift into drive without rolling backwards before it shifts. This is very dangerous and concerning and I don't know what to do as they keep brushing me off and telling me this is normal. The most frustrating part is this was absolutely caused by the previous appointment I had. This issue was not present at all until after my appointment, and then I noticed it immediately. I need this resolved and I need them to do more than just run a scanner on it and take it out for a test drive. Even when I took a drive with the technician he noticed it but basically told me it was normal and nothing to worry about. Very frustrated and about to go to another Kia to resolve the issues that Kia of Bedford caused me.

Short and simple..Anthony is hands down the best who delivers the absolute best customer service experience

The service from Jim was very professional, candid and world class. Each time I come in for service Jim is consistantly excellent.

He was friendly, helpful, service was completed even sooner than he'd said it probably would be so my wait was less than anticipated. It was a very pleasant experience with Mr Orzello & Kia of Bedford.