Rude service and wouldn't honor my warranty!! I will only go to Kia of mentor from here on out.
4/25/2019
Patricia G. VERIFIED CUSTOMER
I would like to thank Eric for Everything I am grateful for everything he has done for me while my car was being repaired I was updated with everything all questions were answered I give all stars
4/25/2019
William P. VERIFIED CUSTOMER
The service work was outstanding, BUT if you are going to vacuum a clients car then do a GOOD job, not what I received.....
4/25/2019
Helen B. VERIFIED CUSTOMER
First, please do NOT send these surveys as text messages but as email.
Cameron was as great as the rest of the team.
4/25/2019
Dennis . VERIFIED CUSTOMER
Did an excellent job,,
He should be running the place !!
4/25/2019
John G. VERIFIED CUSTOMER
Ik
4/25/2019
Thomas D. VERIFIED CUSTOMER
Stacey is an excellent employee and very professional. I appreciate her Customer service.
4/25/2019
Gary P. VERIFIED CUSTOMER
Very good at greeting, and completing her task to service intake my vehicle.
4/25/2019
Jeffrey A. VERIFIED CUSTOMER
Thanks a ton guys! That knock that was in the engine that no one could figure out, there was a recall, and an ECU Logic upgrade installed, and now the knock is gone! Also my mileage looks like it is climbing again due to the alignment that was performed.
4/25/2019
Heidi C. VERIFIED CUSTOMER
Love working with Cameron. He knows how to take care of a customer. I would like to only work with him
4/25/2019
Debra P. VERIFIED CUSTOMER
He was very courteous and kept me informed about the status of my vehicle. He answered all my questions.
4/25/2019
JOYCE A. VERIFIED CUSTOMER
William is awesome. He is very knowledgeable and has a great personality. Thank you William...your the best.
4/25/2019
Cindy B. VERIFIED CUSTOMER
The person that checked me in was very nice. The problem is...I had an appointment and it took way to long.
4/25/2019
Laura D. VERIFIED CUSTOMER
Chris was very helpful and assisted me with the services I needed with my car. He offered me coupons on the services I needed and also answered my questions honestly which I appreciate. Thank you for your great customer service.
4/25/2019
Joseph B. VERIFIED CUSTOMER
Everything was done in a timely manner and the service was great!
4/25/2019
Adolfo D. VERIFIED CUSTOMER
Was perfect I didn’t have a schedule and he took my car in and made time to get my car fixed!
4/25/2019
Brittany C. VERIFIED CUSTOMER
Chris was great. He was straight forward and really helped out. We always have a great experience with West Hills Kia service center
4/25/2019
Jaime A. VERIFIED CUSTOMER
Loved the way the assisted me today really good customer service.
4/25/2019
Luisa G. VERIFIED CUSTOMER
Awesome service great customer skills
4/25/2019
Erin S. VERIFIED CUSTOMER
Eric was very helpful and also a very very nice person