I have a warranty that allows me to get a rental vehicle and I never was given one assisted in that regard until I brought it up after Kia had my vehicle for 3 days. Then I go to the Hertz rental the day before I get my vehicle returned to me and Hertz tells me I have to give them a $50.00 dollar deposit that valley Kia never told me about. Why am I paying for an extended warranty that gives me a free rental if valley Kia is working on my personal vehicle. Then it took valley Kia 2 day to figure out why the engine light was on in my vehicle. So I was out of a vehicle for three days and they made a mistake and overcharge my credit card when I went to pay to receive my vehicle. It was a horrible experience and I would never buy a vehicle from valley Kia again. People go to the Nissan dealer
5/24/2019
Marsha B. VERIFIED CUSTOMER
William provided excellent service.
5/24/2019
Douglas D. VERIFIED CUSTOMER
Cameron is awesome! Very knowledgeable and courteous. Thank you!
5/24/2019
Heather T. VERIFIED CUSTOMER
Very understanding employees as we were on our way out of town for a little get away when this unfortunate event occurred with our car. They all worked quickly to inform us what was going on with our car, contacted enterprise and had us on our way in no time.
5/24/2019
Douglas O. VERIFIED CUSTOMER
I was very pleased with the service I received today from Cameron and everyone else I met today . Thank you.
5/24/2019
John Q. VERIFIED CUSTOMER
If your service was not exemplary I wouldn't use you
5/24/2019
Kathleen P. VERIFIED CUSTOMER
He just helped me confirm my Odo mileage for the Kia gas mileage
5/24/2019
Raymond W. VERIFIED CUSTOMER
Mr Mazzocco was very professional and efficient in handling my situation. I explained why I did not have an appointment, and the trouble I was having with an on / off check engine light. He resolved my problem and explained its solution. I will be returning for my future service needs. Thanks again to Mr. Mazzocco.
5/24/2019
Ryan W. VERIFIED CUSTOMER
Anthony was amazing! Excellent customer service. Made me want to come back for sure!
5/23/2019
Willie M. VERIFIED CUSTOMER
Good service and the wait was not long.
5/23/2019
Hector H. VERIFIED CUSTOMER
Excellent
5/23/2019
Kevan S. VERIFIED CUSTOMER
He was awesome! Very personable and made waiting not bad!
5/23/2019
Jose V. VERIFIED CUSTOMER
great service experience Josh was attentive and polite
5/23/2019
SHARON F. VERIFIED CUSTOMER
When you pick up your car after being serviced, you don't expect the tire to fall off. I have have been traumatized by this experience and I feel like it was taken lightly. I also believe they should've done more
5/23/2019
Joe D. VERIFIED CUSTOMER
I was a little early but everything went fine and I was completely satisfied
5/23/2019
Min T. VERIFIED CUSTOMER
It was great. Thank you
5/23/2019
Orlando M. VERIFIED CUSTOMER
Brenda Serrano was very helpful and made my visit at your dealership very efficient. I left with satisfaction that all issues with my car were taken care of. Thank you.
5/23/2019
Robin A. VERIFIED CUSTOMER
He’s amazing as always. Thank you
5/23/2019
Laura N. VERIFIED CUSTOMER
U was very personable. Was a good customer service experience which anymore I find rare
5/23/2019
Joe B. VERIFIED CUSTOMER
Anthony is a great technician, his customer service skills are great as well as his hospitality and making sure that the customer needs are met. Thanks again Anthony and Kia.