My radio was set on a different channel and I am always disappointed that the coffee isn't available longer but Chris was great.
6/13/2019
Rene E. VERIFIED CUSTOMER
Josh is always on top of things , it’s real easy to deal with him
6/13/2019
Leeann C. VERIFIED CUSTOMER
Helpful and friendly as always
6/13/2019
Frank K. VERIFIED CUSTOMER
Thank you Richard! Excellent service!!
6/13/2019
Michael H. VERIFIED CUSTOMER
Chris & Matt were great. Needed a part ordered so we have to back for work to be completed.
6/13/2019
Jackie D. VERIFIED CUSTOMER
I can't thank William enough. He goes above and beyond to make sure all our needs our met.
6/13/2019
Lorrie B. VERIFIED CUSTOMER
Thank you for giving me world class service at your dealership.
Eric L never disappoints. He always strives to take care of all my request in a professional manner
Thank you Eric ????
Each time I come to KIA of Bedford I am even more impressed by the care, outstanding quality of services and friendliness of all the staff
Your technician's Tyler and Fred are very knowledgeable at their job responsibility
And completely answer any questions I may have about Whitney ( my car ???? )
And they often share more useful information that they know with me
They know their stuff ????????????
I'm not there to evaluate these guys but would like to say
They're VERY organized and methodic when they performed service to my vehicle
I LOVE THAT
KIA of Bedford is the absolute BEST
Best regards
Lorrie B
6/13/2019
ELEA S. VERIFIED CUSTOMER
Always very helpful thank you very much Andy Wilson
6/13/2019
Rosa J. VERIFIED CUSTOMER
Thank you Eric, I was satisfied with your service.
6/12/2019
Christopher C. VERIFIED CUSTOMER
Outstanding!! Really felt they genuinely cared about getting the best deal! Will definitely go back for my next car and recommend Kia to someone else!
6/12/2019
James C. VERIFIED CUSTOMER
As always, great customer service. Anthony was great to work with. He was friendly and helpful. He stopped by during the service work and advised how far along they were.
6/12/2019
Moses H. VERIFIED CUSTOMER
Verry good service thank u verry much
6/12/2019
Albert C. VERIFIED CUSTOMER
Richard Palmer did an excellent job!
6/12/2019
Erwin J. VERIFIED CUSTOMER
Muy satisfecho x el trabajo y la atención muchas gracias
6/12/2019
Joy A. VERIFIED CUSTOMER
Anthony has great customer service skills.
6/12/2019
Robin W. VERIFIED CUSTOMER
Cameron was exceptional with his customer service and I appreciated him very much. Unfortunately it looks like I now have to go to a tire shop and get my tire balanced after they fixed it because now my car is vibrating really bad and it's worse when I'm on the highway. Its frustrating because I could have gone to Les Shwab from the beginning and they would have fixed it for free but I trusted the dealership to take care of everything and I paid $28. Now I'm going to have to pay more to get my car safe again.
6/12/2019
BEATRICE C. VERIFIED CUSTOMER
He didn't tell me anything I walked around from the main floor to see if my car was ready,then the man at the desk took me to the cashiers to pay for my service. No one told me what else was wrong with my car or what my car needed done they just gave me the paper ffor what was done to it. Everytime I get my car serviced no one came to me to tell me what else I needed.
6/12/2019
Isabel C. VERIFIED CUSTOMER
None ar this time
6/12/2019
Sebastian F. VERIFIED CUSTOMER
When I got into my car after picking the car up I found an answered survey that I didn’t respond to, it was full of lies and I’m just wondering if the person who helped me did that. It said that the service was done in less than one hour which was a lie, I waited for more than 2 hours.
It also said that I waited less than 5 minutes to check out and that was also a lie, it took them more than 15 minutes because the system was slow. Anyway, what I didn’t like was the fact that the guy who helped me and checked me in, lied about it and he answered the survey for me. I’m going to complain to the manager.