Very good customer service I'm very satisfied thank you Eric for your help
6/28/2019
Mark S. VERIFIED CUSTOMER
The services were handled professionally in the job was completed the same day I am completely satisfied with the service recommendations and the performance of the job thank you very much
6/28/2019
Jeffrey D. VERIFIED CUSTOMER
Was in on Monday 6/24 for engine fail message. Diagnostics showed failed sensor which was not in stock. I was told the part would arrive within two days and I would be called to schedule another lengthy commute to have car fixed. It has been 4 days and I have not received a call. My name and cell number have been given repeatedly to West Hills Kia.
6/28/2019
Jennifer S. VERIFIED CUSTOMER
I came for oil change and tire rotation. Now, I notice the car runs a bit louder than when I brought it in, so not sure why or what happened
6/28/2019
Roger A. VERIFIED CUSTOMER
Anthony and the team did a great job.
Roger A
6/28/2019
DIANA C. VERIFIED CUSTOMER
Andy has been extremely helpful . He got my car in quickly and it was serviced and returned quicker then estimated. Thanks!!
6/28/2019
Dianne P. VERIFIED CUSTOMER
Brenda Serrano took care of me since the first day I walked in the dealer and started off with making an appointment for my vehicle to get checked because I had a rattling noise coming from my steering wheel. She was very helpful, attentive, friendly, nice, sweet and professional. I am very pleased and satisfied with my whole experience with Kia dealer. I have nothing but good things to say about Kia dealer! I got my car taken care through the dealer and I’m beyond happy with my whole experience with Kia dealer! Thank you Brenda! I will be definitely recommending Kia dealer to all my friends and family!
6/28/2019
Janet B. VERIFIED CUSTOMER
My husband took the car in for a replacement fob and was very impressed that Richard took the effort to confirm that we had purchased indurance coverage. When he madevthe apptvwith Maddie, she took his prepaymentbfor the service without checking if we had coverage. Richsrd ROCKS!
6/28/2019
Virginia F. VERIFIED CUSTOMER
Service was excellent
6/28/2019
Donald B. VERIFIED CUSTOMER
Very profesional...and completed quickly.thank u
6/28/2019
Maryanne H. VERIFIED CUSTOMER
Stacey was so nice and very caring in all my needs.Oil change was done quicker and texted me if I needed anything.Great service Stacey!Thank you.
6/28/2019
Adriana J. VERIFIED CUSTOMER
Great experience, I take my car to the Victorville Kia because the service and customer service is always so much better than the dealership near me. I was gonna have to wait 3 weeks to get a recall appointment and I only had to wait a week.
6/28/2019
Angela B. VERIFIED CUSTOMER
Great job
6/28/2019
Nam W. VERIFIED CUSTOMER
Chris has always come through for me when I have experienced any problem with my auto, and has done it in a the least amount of time.
6/28/2019
Kit W. VERIFIED CUSTOMER
Thanks for professional service
6/28/2019
Daniel G. VERIFIED CUSTOMER
All was great as usual
6/28/2019
Donald F. VERIFIED CUSTOMER
Richard was very professional and took care of all my concerns.