He was very nice and helpful! Told me exactly what my cadenza needed and how much everything would cost.
7/18/2019
DAVID M. VERIFIED CUSTOMER
Brenda Serrano was extremely pleasant and helpful with our needs. She was able to answer any question I had regarding the possible wait time within a 10min window. I would rate my experience with her a 9.5 out of a 10. She is a valued technician with great customer service disposition.
7/18/2019
BRIAN P. VERIFIED CUSTOMER
Great, glad to commend Brenda, she deserves it. Great employee
7/18/2019
ANTIONETTE C. VERIFIED CUSTOMER
I always come and see him. William is a very honest man. He is my familys Service Advisor at Victorville KIA. I also want to give a 10 starrs report for the young man Mr. Sebastian he was very kind & welcoming. I love it.
7/18/2019
Amber S. VERIFIED CUSTOMER
Hands down best service dept. in town!
7/18/2019
Deborah R. VERIFIED CUSTOMER
Richard was awesome! What fabulous customer service he gives. This was my first time in service since the purchase of my vehicle. What a great, personable guy!!!
7/18/2019
Ileene D. VERIFIED CUSTOMER
Chris was very helpful and friendly. Explained everything to my understanding. My day didn't skip a beat thank you Kia!
7/18/2019
Yalile S. VERIFIED CUSTOMER
She was great! Great service!
7/18/2019
Venkat A. VERIFIED CUSTOMER
Eric is an amazing guy. He helps me as a customer to fully understand the issues with my vehicle.He gives the best possible under different circumstances.
Cannot ask for anything better in terms of service.
7/18/2019
Pablo A. VERIFIED CUSTOMER
Hi I made an appointment for my 2016 Kia sorento yesterday because I was hearing a clicking noise every time I turn right. For some reason the mechanic didn't hear the noise, I ended up going again this morning to show Scott where the noise was coming from and they still haven't figured out what the problem is if I brought my SUV to the dealership it is because I assumed the mechanics were specialized on Kia. I'm spending 20000 dollars on this car so I would not like to drive this car with this noise but Scott says that there's not an issue with it.i just dont think that noise is right its the car that my wife and kids use every day I just wanted to be safe wherever they go it would be great if you could help me solve this problem. Thank you so much.
Pablo A
7/18/2019
RODERICK J. VERIFIED CUSTOMER
Tony is as always a delightful person to deal with and AAA + service at all times!!!! Thanks again
7/18/2019
Katania F. VERIFIED CUSTOMER
Josef was attentive and polite.
7/17/2019
Brenda R. VERIFIED CUSTOMER
Josef is awesome!!
7/17/2019
Andre L. VERIFIED CUSTOMER
Jim is the best. When I get service done I look forward to have Jim take care of it.
7/17/2019
ARIYAN H. VERIFIED CUSTOMER
I absolutely loved my associate he was amazing and needs a raise and a paid vacation I absolutely loved him he was very kind and professional
7/17/2019
Rita S. VERIFIED CUSTOMER
Eric was very polite Kept me informed about my car I am very satisfied
7/17/2019
IVAN H. VERIFIED CUSTOMER
Mr Enrique's was professional and knowledgeable. Thank you
7/17/2019
Shelley N. VERIFIED CUSTOMER
Richard was very friendly and polite. He came out to do something else and saw me waiting to check in and did not hesitate to take care of it. Great experience and customer service!