The service staff at Lifetime Kia is the absolute best! I drive two hours one way just to use the service department.
6/27/2024
Linda L. VERIFIED CUSTOMER
Everyone one was very helpful from my first point of contact to the service representative
6/26/2024
Keyeontai S. VERIFIED CUSTOMER
Everything was great and the car runs just like new!!!
6/25/2024
Melody G. VERIFIED CUSTOMER
Parts were to be ordered and they weren’t. Husband drove down they and was half way home after waiting for a hour to get the shuttle, got a call and was told the parts weren’t ordered.
6/25/2024
Ruben E. VERIFIED CUSTOMER
Cory lied saying my tires were rotated when they were not. I checked the paperwork receipt and tires, not rotated! I had to call and make another appt for today to have that done. Wasted time, energy, and gas. Very dissappointing!!
6/24/2024
Juan E. VERIFIED CUSTOMER
Michael Connelly was very friendly, patient, always provides outstanding customer service, explains very well what my car needs and keeps me informed on the status on my car services/repairs.
6/24/2024
Louise C. VERIFIED CUSTOMER
Check engine went on the next day after picking up car for regular oil change.
6/23/2024
Maria B. VERIFIED CUSTOMER
Eric was pleasant and got my car serviced done quickly
6/22/2024
Cristina A. VERIFIED CUSTOMER
Eric was so amazing he went above and beyond to deliver my car like brand new. The help I received from Eric was spectacular. Thank you for having amazing people on your team.
6/22/2024
Maria G. VERIFIED CUSTOMER
Everyone was nice. Better experience at this dealer than the Cerritos dealer.
6/21/2024
Daniel S. VERIFIED CUSTOMER
Carl was very quick and efficient on letting me know what was going on. Great service all around!
6/21/2024
Rosario D. VERIFIED CUSTOMER
Thank you he was very helpful
6/21/2024
Tamra C. VERIFIED CUSTOMER
Always great service is exactly why we purchase our vehicles from you and you service our vehicles.
6/21/2024
Stephen L. VERIFIED CUSTOMER
Service Rep Micheal did a great job
6/20/2024
Robert D. VERIFIED CUSTOMER
My car never got touched your service department told me he couldn’t touch my car till the 28 after it was already sitting there for a week so I’m not satisfied with the service I needed my car for work and you guess would’ve gave. E a looor anything I probably would have left my car car but you can’t put me ima rental until u can get the diagnosis
6/20/2024
Pat L. VERIFIED CUSTOMER
Eric was very friendly and professional. He also mentioned shuttle service which was helpful . Car was ready at the time he estimated. Eric made the entire experience easy. Thank you!!
6/20/2024
Edward P. VERIFIED CUSTOMER
????
6/20/2024
Christopher R. VERIFIED CUSTOMER
Ridiculous waiting time. Had my appointment at 12:00 didn’t get my vehicle back until 5:47. Received my car without sticker on windshield and dash board telling me I need service still.
6/20/2024
Benita F. VERIFIED CUSTOMER
I truly appreciate Michael Connelly with his honesty and his willingness to help me with my vehicle engine issue.. he was very kind and kept me updated with the status of my vehicle. Thank you Michael for being so kind and very friendly!!
6/20/2024
Fernandosilvia B. VERIFIED CUSTOMER
An appointment was scheduled so we could just take the vehicle for maintenance. The dealership new we had an appointment and they new what needed to be done to the vehicle. However they did not have the part they needed and and had to do another appointment. It was a waste of my time.