Had excellent service josh Edwards is the best he goes above n beyond for his customers thank u so much
10/15/2019
Daryl M. VERIFIED CUSTOMER
Fast and dependable service
Thank you
10/15/2019
Steve L. VERIFIED CUSTOMER
The service provided by Christopher Mossman and his team was outstanding, all work was completed as described and in exact time frame Chris gave when I dropped off my vehicle. I will continue to take my 2011 Sorento to Chris and his team for any future maintenance needs I may have. Chris is a consummate and courteous professional. Bravo!
10/15/2019
Carol S. VERIFIED CUSTOMER
We have been pleased with everything at your dealership.
10/15/2019
Cyrus P. VERIFIED CUSTOMER
Scott was very helpful
10/14/2019
Peter G. VERIFIED CUSTOMER
I made my appointment online for an oil change I chose the $34 package for the oil change I strongly did not like it when I got to kia James Ozello tried to get me to buy an $89 package I didn't like that he had all the information on the screen he knew I wanted a $34 package he should have just said okay we'll give you the $34 package
10/14/2019
Zalika C. VERIFIED CUSTOMER
Josef was amazing! He’s exceptionally professional, great energy, and was decent enough to inform me of the various benefits that come along with my maintenance plan! For example, free windshield wipers!!! He’s a real keeper! You better treat him right!
10/14/2019
Miracle B. VERIFIED CUSTOMER
Great
10/14/2019
PERLA S. VERIFIED CUSTOMER
Wonderful customer service, and explanation of work done. All in a timely manner with professionalism. I was very happy with my services.
10/14/2019
Angie B. VERIFIED CUSTOMER
Everything was great about this service visit.
10/14/2019
Sarah M. VERIFIED CUSTOMER
Josh was really helpful, and everything went smoothly and quickly!
10/14/2019
JAMES A. VERIFIED CUSTOMER
Brenda helped me, not Andy. But, I love your services.
10/14/2019
Steven P. VERIFIED CUSTOMER
Usually a customer of Patterson's, Brenda was a great fill in. She took care of all my questions and even without an appointment, she got me in and out rather quickly!!
10/14/2019
Simon C. VERIFIED CUSTOMER
Everyone was Great as usual. Took a little longer for my vehicle to be done but otherwise Good experience as usual.
10/14/2019
Scott R. VERIFIED CUSTOMER
Thank you for great service
10/14/2019
Rita J. VERIFIED CUSTOMER
Ron always render great services
10/13/2019
Brandon W. VERIFIED CUSTOMER
This was not a good experience at all. I made an appointment for 10:30am for a failed emission test/ check engine light. I left my car and was told that I’d be kept abreast through the whole process. I wasn’t. I received a text message around 3pm stating that they hadn’t forgotten about me. I feel asleep and woke around 5:30pm and decided to give them a call. I wasn’t able to get through to anyone in the service department. The operator informed me that they were preparing to close at 6pm. Long story short, I didn’t get my car or any information regarding the diagnostic testing. I had to accrue charges for transportation via Uber twice the following day. I received a half apology as if that should soothe my feelings of complete disregard of my time and patronage. I’m greatly considering ending my relationship with KIA, as I keep having horrible customer service experiences. This technically my third vehicle with KIA, and quite possibly my last.
10/13/2019
Christina R. VERIFIED CUSTOMER
Josef was extremely helpful and made sure I knew exactly what was going on and keeping me informed throughout the process. 10/10 really appreciated him going above and beyond and his dedication to customer service excellence.
Thanks Josef!
10/13/2019
Richard W. VERIFIED CUSTOMER
In and out in 1 hour without appt. Great service.thank you.