I was very happy with the customer service I received from Brenda Serrano. She is was very polite and helpful. I would strongly recommend her to family and friends for customer service. I was more than pleased with my service visit at
Valley Hi Kia.
2/1/2020
Ignacio M. VERIFIED CUSTOMER
All good
2/1/2020
Janet N. VERIFIED CUSTOMER
I always feel very welcome when I come in for service. I like that there are various places to wait throughout the dealership. The complimentary beverage, cold water and wifi are convenient. It's nice to get the regular updates during service and my car is always done by the time it is promised.
2/1/2020
Laura J. VERIFIED CUSTOMER
Scott was very knowledgeable and kind experience on job well done.
2/1/2020
MAURICE S. VERIFIED CUSTOMER
Anthony was good ,helpful and knowledgeable. Very pleased with the brake job. Having a loaner car was helpful and appreciated.
2/1/2020
Brenda L. VERIFIED CUSTOMER
James was very friendly and thorough . He exceeded my expectations by having my vehicle ready 25 minutes earlier than expected. He explained everything that was completed on my vehicle and the items that I will need servicing at a later date. Afterwards escorted me to car and wished me a great rest of my day.
2/1/2020
LORI B. VERIFIED CUSTOMER
Eric handled my service process very well. He is always informative and professional. He is an excellent service rep.
2/1/2020
Martin F. VERIFIED CUSTOMER
Maintenance was horrible, I found left over Drew’s and washers and plastic pieces in the motor cracks, my air filter was installed wrong and they used screws not for it and it was hanging not fully installed, car making annoying sound when I picked it up and Kia guy said it’s normal but it’s not no other car makes this noise. The engine was supposed to be new but it’s not it’s a rebuilt engine. I was told Kia was getting better but not the case. William did a great job getting my car in and keeping me up to date and thank Kia for no hassles with rental car.
1/31/2020
Kelli L. VERIFIED CUSTOMER
Payton is very professional and provided excellent customer service.
1/31/2020
Brenda C. VERIFIED CUSTOMER
William is amazing, so very helpful. He is the reason I come back to Hi Desert Kia.
1/31/2020
Deanna D. VERIFIED CUSTOMER
service is always very attentive and questions are answered with honesty
1/31/2020
Steven P. VERIFIED CUSTOMER
Andy's the best... Don't lose him!!
1/31/2020
DORIS M. VERIFIED CUSTOMER
My experience was goid. Eric is a great rep and make you feel like a family memeber of Kia.
1/31/2020
Angelica A. VERIFIED CUSTOMER
Car is usually vacuumed out. It wasn't this time.
1/31/2020
Cory B. VERIFIED CUSTOMER
Brenda was wonderful she kept me informed of the progress with the repairs and everything I am completely satisfied
1/31/2020
Jeffrey L. VERIFIED CUSTOMER
The rep was very attentive and kept us up to date on how the progress was going with our vehicle. Very much appreciated being kept in the loop.