Kia My Service

I should have never bought a kia

Eric was so nice .The customer service was outstanding Also the cookie was good.

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Great customer service Thank you for everything

I was disappointed about the lack of interior cleaning.

Always very professional, friendly, & helpful.

Great customer service! Grateful for squeezing me in with no appointment and also getting the job done fast. I was also offered a ride back to pick up my car and for that I am very grateful!

Hounded by sales people if I want to buy a vehicle I will initiate that

I always have a great experience when ever I take my car in for service. The staff if very helpful and courteous. Will always bring my car to you.

Staff was very courteous and friendly, service was timely and well done. I am happy with my experience.

Chris and Paul have always given me the absolute best service ever! I’m loyal to Kia and your San Bernardino service department! Go Chris?????? Michelle Mitchell

Andy was really great and very efficient!!!

Anthony is amazing! Easy to understand what's going on with my vehicle. Thank you Anthony

I did not have to wait they took me right away and the service was really quick

This was our 2nd service for our 2019 Kia. Both have been at Allstar Kia. The 1st service was free but we expected to pay for this one. Very pleased that this service would also free. We were told this service would take about one hour. It only took 40 minutes. All service personnel were professional and friendly. We are a very satisfied customer.

His service was excellent!

I dropped my car off on 12/24 due to the car shaking. I rec’d a call from Josef a little over a week later explaining the issue with the car, stating it was an engine recall. Josef went on to say the issue was covered and I could pick up a rental car on the following day. That transaction was seamless. On 1/22 I rec’d a call from Josef stating the A/C line had issues that would cost me $958. I rec’d a calll a week later saying there was an issue with the new engine and he had to keep the car for troubleshooting then finally rec’d another call stating the alternator rod was bent and needed replacing. I declined the alternator replacement. When i picked the car up I was told by the receptionist that with the new engine came with an oil change. Surprisingly, the car’s oil was at the “ L” on the stick when I checked it. My car has had various issues when I’ve only had it back from your location for a little under a week. We were able to locate a trustworthy mechanic who has also found the alternator rod to not even be on the car anymore. Furthermore, I would never bring my car to this location ever again. Also, I rec’d service here in Oct and the tops to several parts under the hood were off! So unbelievably incompetent. Please hire better mechanics to restore trust in your location.

Andy was great and also the guy that was there when I picked up my car. I didn't get his name. Thank you!

Brenda was very professional and her customer service skills are excellent

The best service in Kitsap