Had an appointment at 8:30am. Was there at 8am was told 1 hour from my apartment and I was on my way home by 9am. Thanks again for the great service.
2/22/2020
Daniel G. VERIFIED CUSTOMER
service was excellent.
2/22/2020
Leeann C. VERIFIED CUSTOMER
I got concerned when I didn’t get a text reminder for my oil change I booked 3 days prior. When I called in, the gal explained having problems with the online booking, and she booked me for a 3pm since my 2pm was gone. But although she felt confident I could still come in around 2pm and not wait long, I was hesitant Incase I couldn’t. My confidence already shaken with the loss of my initial booking. The day prior, hubby offered to wash my car a few time , but I declined because I’d scheduled an oil change and it came with a courtesy car wash. After we arrived, we saw the signs apologizing for the temporary discontinued car wash. Was the staff great despite these issues? Absolutely! And I very much appreciate their kindness and efforts towards great customer service. I just feel a little leery of trust now when it comes to booking an appointment and my expectations of what service will or won’t come with my oil change. Gig Harbor is closer and far more convenient to me. I go there when you’re too booked to get me in without a week’s notice. I prefer you , but not if I’m going to wonder how my experience will go.
2/22/2020
Paul G. VERIFIED CUSTOMER
The service was fast and the people were friendly
2/22/2020
Sharon W. VERIFIED CUSTOMER
Payton was professional, knowledgeable, and kind
2/22/2020
Daniel P. VERIFIED CUSTOMER
He met me right at the door. Told me when the vehicle would be done. When it took a little longer, he went in and hurried them up. Appreciate the effort
2/22/2020
Dale C. VERIFIED CUSTOMER
Great and quick service
2/22/2020
Mario M. VERIFIED CUSTOMER
Brenda Serrano is Excellent at her Job :)
2/22/2020
Natalie T. VERIFIED CUSTOMER
Great service and friendly staff
2/22/2020
Nayar M. VERIFIED CUSTOMER
Great customer service.
2/22/2020
Gregory C. VERIFIED CUSTOMER
Brenda provided excellent service. She was polite, very helpful, and knowledgeable with my car needs!
2/22/2020
Kevin S. VERIFIED CUSTOMER
Brenda was very helpful.
2/22/2020
Laura C. VERIFIED CUSTOMER
I didn’t get the car wash voucher but I don’t know if that is still offered but that is completely okay, not a big deal. Service was super!
2/22/2020
Steven P. VERIFIED CUSTOMER
Very satisfied and my vehicle was serviced quickly.
2/22/2020
Kenneth G. VERIFIED CUSTOMER
Well done and will do.
2/22/2020
Jack B. VERIFIED CUSTOMER
Thank you Eric for all your efforts to assist with my repair.
2/22/2020
Angela H. VERIFIED CUSTOMER
Thorough, professional, friendly, helpful
2/22/2020
Emanuel O. VERIFIED CUSTOMER
Jim was awesome, I didn’t believe he would actually show up to my job with a rental vehicle for me to drive until service was done on my car. Especially seeing I couldn’t get off work to get the work done! He over exceeded my expectations in every way. And my car was gassed washed and ready to go with all the service work done by the time I got to KOB!!!! I would highly recommend this service department to any of my friends.... thanks so much Jim for your excellent service, your! You’re the best!
2/22/2020
Chasity B. VERIFIED CUSTOMER
James was very polite and answered all questions. Will be return when an work is needed