Chris was great, excellent customer service, its was fast and my car clean thank you
4/24/2020
Charles . VERIFIED CUSTOMER
She is marvelous-friendly, engaging, eager to assist and make sure I am well taken care of. She is an asset to your organization.
4/24/2020
James C. VERIFIED CUSTOMER
Above and beyond expectations. You all were awesome!Thank You!
4/24/2020
Linda F. VERIFIED CUSTOMER
Very helpful and kind! Amazing crew!
4/24/2020
WILLIAM S. VERIFIED CUSTOMER
Would like to thank the service team for getting my sorento back in action quickly. Almost too quickly haha. Once again Thank you
4/24/2020
Rebecca V. VERIFIED CUSTOMER
I had an appointment at 8 am and was there before 8am, there were 3 cars in front of me in line. I sat and waited one & a half hours for my oil change and almost every person that came in after my car left before me. One girl arrived 30 minutes after me and left 30 minutes before me and she had and she had an oil change. I had to get up and go check on my car, and the paperwork was sitting on the desk, the person was on the phone. Another guys came and told me later my car was done being washed and asked if everything was good, I mentioned about the other cars being out before mine and he handed me off to the person who checked me in, and told him, she’s not happy, give her a free oil change. Then I was walked out to my car and not a work was spoken by your rep, he handed me my keys and said have a good day. So I guess having an appointment doesn’t matter, you just need to show up or know somebody to get your car worked on. The San Bernardino Kia realer takes appointees first and then fits in any non appointments. I came to your Kia service cause I live in Apple Valley and work in San Bernardino and have been off work due to Covid-19.
4/24/2020
Rosabel A. VERIFIED CUSTOMER
Great work . All staff was helpful.
4/24/2020
Kathy N. VERIFIED CUSTOMER
My rep was very considerate and helpful. I think his name was Anthony... he was wearing suspebders.
4/23/2020
Tauwania B. VERIFIED CUSTOMER
Proper communication, better customer service and leadership classes need to be a focus, this place lacks so much leadership in guiding the employees properly.
4/23/2020
Charita B. VERIFIED CUSTOMER
James was very helpful ! He helped me understand my warranty.
4/23/2020
JOSE A. VERIFIED CUSTOMER
Stacey was very professional and very helpful. I was very pleased with the service and was happy with the environment in the service department.
4/23/2020
WHITNEY C. VERIFIED CUSTOMER
Very kind and helpful
4/23/2020
Deborah C. VERIFIED CUSTOMER
Always a positive experience, today Chris was professional & expeditious in working with me. I appreciate his time, clear communication and attention to details.
4/23/2020
Maria S. VERIFIED CUSTOMER
Stacey is awesome! She got me in and out and she’s one of my favorite advisors! I’ll be definitely be back soon!
4/23/2020
SUSAN V. VERIFIED CUSTOMER
I was so surprised how quickly they got it done and they even put my plates on for me and showed me how to properly remove my weather mats. I immediately told everyone on FB how much i love this KIA dealership. Thank u all so much!
4/23/2020
Olivia J. VERIFIED CUSTOMER
He did a great job, was very welcoming, will be coming back for anything my car needs for sure!
4/23/2020
WILAINE B. VERIFIED CUSTOMER
Service was quick and knowledgeable. Customer service was al
Awesome. Thank you
4/23/2020
TINA A. VERIFIED CUSTOMER
Andy wilon is all ways so helpful and always gets my car done on time, he's the best!!!