The Car Group

Thank you

John was very kind and explained in great detail everything that would be done to my vehicle. He's knowledgeable about his job and very responsible. Excellent 5-star service.

Friendly professional service

Aww BbaG by by

Awesome services

Our Odyssey seems to be working properly again. Thanks to all involved with its repair!

Great service!

All the NRT members that I encountered were super nice and helpful. I felt guilty utilizing your Customer Shuttle Service today (took me home, brought me back when my car's service was complete) but this was extremely convenient. The inspection, tire rotation and oil change was finished at the estimated time. NRT is a premier Dealership and has a great team of people.

She exceeded all expectations. She listened very intently and never interrupted or became defensive. She understood promised and over delivered. It my best experience ever at a Honda dealership. She truly takes accountability and ownership.

Edward has helped me before. He remembers who I am each time I bring my car in. He is polite, helpful, and reassuring. Plus, I really love my Honda and he always smiles really big when I say that.

Very good service y muy amable

Thank you Robert for explaining how about the costs of fixing my car and safety issues.

I came to pick up my xb after nearly 2 months for paint correction, delamination bulletin. The rear bumper, which I never wanted to be painted , was horribly refinished. It had not just runs on it but had curtains of excess clear coat . I cannot believe that it was actually presented to the owner , me , as being done!!!! It looks like the body was also full of sags and then sanded out and repainted...I would like to know if that was the case . I have been doing high end paint and body restoration for 40 years , Ferrari and Lamborghini, Bugatti, Delahaye etc. so I do have a clue. Ultimately, I am glad to have my Scion back and being white it looks good. Alan M

Please call me at ****-****-xxxx

Staffs are knowledgeable and nice.

Yes I’m satisfied of the service he rendered and asked him to check overall regarding about my car so next time I do service my vehicle I know what it needs to be done

Fast and easy process. Hannah took the time to call me to inform me that my car was ready. Really professional and friendly.Thx for the service.

Courteous and professional

Service was fast. Trevor was helpful and friendly. Thanks!

Upon arrival to your dealership. My service advisor Kyle Predmore advised me that other than a regular 6k mile oil interval/schedule maintenance, I should also perform two other services (brake fluid exchange for $189.99, and complete fuel service for $429.99). I found this very strange, since I have been leasing vehicles from different manufacturers for over 25 years, and I have never been asked to perform this services at such an early stage (only 24k miles),in fact I never have to do it at all. I declined the services, since I wanted to have more information before making a decision. I contacted Genesis general maintenance regarding this issue, abd their answer confirmed my suspicion. Genesis recommends to have both of those systems inspected (which your technician didn't do at 24K miles,and perform the services in case they were needed. Instead, your advisor try to sell me something that most likely my car does not need. I do not drive under extreme conditions,and my car only uses premium tear one fuel, so the probability of needing those services are pretty much none. Before you recommended such expensive services, you should first perform an evaluation (as the manufacturer recommends), instead of recommending a service that you dont even know if is needed. I honestly lost any trust in your service department. If in the future I decide to continue servicing my car there, it will be only for the remaining oil changes/schedule maintenance recommended by the manufacturer till the end of my lease.