The Car Group

Polite and friendly

Ruben did a great job. He was nice, curious and very patient when explaining what services my car needs.

She was wonderful!!! She's relatable and has a professional and curtious sense of humor. She smiled throughout and made me feel as if I was part of the Norm Reeves Toyota Family. She's an asset to her team.

She was very nice and despite all the traffic my experience was very quick and pleasant.

We are very happy with our service expert Ruben Marquez

Edward was very friendly, and explained the issues to be addressed.

I was very happy with the professionalism

Excellent service by your team.

I’ve been getting my car serviced by Tony, and each time he provides outstanding customer service. He’s always helpful in answering my questions, attentive to my car service needs, and ensures everything is done in a timely manner—all with a friendly and positive attitude. I always get my car in and out quickly with all my needs taken care of. I highly recommend having your car serviced by Tony!

Valerie was very helpful.

Work was completed on time and successfully completed.

I went to get my oil changed and inspection. The salesman recommended my brakes needed to be changed for $500 before the car was even looked at. Mechanics found an oil leak so I approved the repair. I was given a loaner. The next day I got a text that my car was ready. I came to pick it up after work. When I got home I needed to use my windshield washer fluid and it was completely empty. I had pointed that out when I took car in. They said they would check all fluids and refill as needed. Obviously this wasn’t done. I had to ask my husband to buy some at Pep Boys and fill it himself. Then I noticed the service indicator had not been reset and still said maintenance needed. The receipt for work claimed that washer fluid was checked. HOW do I Know if my oil was actually changed or that any of the work that I paid for to be done was actually done. My husband will look at the oil filter to check. The total price of $2,300! I don’t have time to take it back in. I texted Jonathan twice and left if voice mail. The office claimed he was nit at work that day so that’s why I wasn’t called back until the next day. This is untrue. He was working. I also left a message for the supervisor and had not heard back. I am not happy. I will not be bringing to Norm Reeves Honda again. I plan on posting on social media and telling everyone I know.

Manuel Montoya is an excellent person. He helped us a lot by explaining everything related to the vehicle. 100% satisfied.

Trevor has always been extremely forthcoming with type of service that is needed. Never had any issues with the service he provides. He is the only service advisor that I trust with my vehicle.

Thank you for getting me in and out so quickly

Best experience I have ever had, I will always go to this location for any needs for my Honda!

Great job thx

Great customer service and care.

Leo went above and beyond to help me with my car great guy ????

Very knowledgeable and recommended the proper services that needed to be complied with a long with checking the service record of my vehicle so grateful thank you Ernesto!