Enrique is a gift. He made the whole process easy and pain free. Not what I have been used to
9/8/2025
Martha C. VERIFIED CUSTOMER
Good experience, very satisfied with the attention given by Enrique Almazan.
9/8/2025
Precela F. VERIFIED CUSTOMER
Very helpful and accomodating
9/8/2025
Jeanne S. VERIFIED CUSTOMER
Getting timely status is a nightmare with your system. Even if you leave messages through your app or calling on the phone, no one calls with information. Your system clearly is designed to make customers wait. This is unsat.
9/8/2025
Lance C. VERIFIED CUSTOMER
Ernesto was a complete professional
9/8/2025
Abigail A. VERIFIED CUSTOMER
Polite and fast service.
9/8/2025
Lisa A. VERIFIED CUSTOMER
I forgot to mention in the previous message that the last 3 times at least it has been next to impossible to get any updates on the status of my car. No texts, no calls, no call backs when I'd call in. Once I just showed up at 5pm.to see what waa happening when u saw my car in the remote lot for 2 1/2 hours via the my Hyundai app, but never got any word it was done or what was done to it. Communication lately has been awful. I understand they're busy, but I shouldn't have to wait hours or all day for any updates on what was happening. Its not great customer service.
9/8/2025
Manuela P. VERIFIED CUSTOMER
Fernando was very informative in answering all my concerns. He knows his job very well. A very pleasant and likeable person. A great asset to your staff.
9/8/2025
Erica P. VERIFIED CUSTOMER
Excellent service! I appreciate the attention to customers time, I was in & out of there within 40mins from the time I dropped it off & for when it was ready!
9/8/2025
Jacqueline T. VERIFIED CUSTOMER
Very kwlegable and polite. They listned to what I was saying. Very professional.
9/8/2025
Patricia D. VERIFIED CUSTOMER
Jesus was a pleasure. He was very easy to talk to and very friendly. He has great customer service skills. Thank you.
9/8/2025
An C. VERIFIED CUSTOMER
Prompt and courteous service
9/8/2025
Joseph M. VERIFIED CUSTOMER
Superior service in replacing my battery under the guarantee. Also had emissions test executed at same time. Wait time was faster than promised. Well done!
9/8/2025
Carina W. VERIFIED CUSTOMER
Yes, I am very satisfied with the service that Ernesto Arellano provided. My car runs smoothly.
9/8/2025
Dinh H. VERIFIED CUSTOMER
Very kind and very helpful. Richard calls me right when the service is done and explains where my car is located after service.
9/8/2025
Hamish D. VERIFIED CUSTOMER
Ariel did an awesome job, including offering me her dog leash when she saw I had forgotten mine.
9/8/2025
Silvia T. VERIFIED CUSTOMER
Pedro was super professional and very welcoming.
9/8/2025
Maria G. VERIFIED CUSTOMER
Tengo llendo y hablan do diciendo el problema sobre un ruido en mis frenos y casualidad ustedes no oyen el sonido y yo saliendo de ahí casual vuelve el rechinado yo si lo manejé y la verdad en 5 horas ustedes no le encontraron nada . Yo saliendo de la agencia yo-yoga en menos de 20 min le ahí le vuelvo a oír el freno el problema
9/8/2025
Lyda S. VERIFIED CUSTOMER
Mr Saber was very accommodating, friendly and professional.
He even arranged for me to attend my Zoom class in a private area so I wouldn’t be bothering other customers and not to lose my class.