I went in for my airbag recall and the light came back on a day later.
9/14/2025
Anthony P. VERIFIED CUSTOMER
Ramez provided excellent customer service skills, and updates as promised. Very pleased with our service experience!
9/14/2025
Robert C. VERIFIED CUSTOMER
My advisor Joseph took his time to explain some details about my CRV Hybrid and while they we very very busy I felt like I was the only customer he had! The work was done in a timely manner and I couldn’t be happier.
9/14/2025
Abdikadir A. VERIFIED CUSTOMER
Thank you
9/14/2025
Robert C. VERIFIED CUSTOMER
John was fantastic!
9/14/2025
Chi T. VERIFIED CUSTOMER
The service was very good
9/14/2025
Lynn H. VERIFIED CUSTOMER
Ivette always give me good explanation of the issue.
9/14/2025
Rose L. VERIFIED CUSTOMER
I took my car in for the first time and had Ariel help me! I scheduled an appointment for an oil change and she was so nice and helpful. I will definitely be coming back to her next time I need services due!
9/14/2025
Nellie H. VERIFIED CUSTOMER
I had an excellent experience at West Covina Norm Reeves Honda! Trinity was professional and friendly, and went above and beyond to ensure I felt cared for. Everything from the initial greeting to the final paperwork was smooth and stress-free. They patiently answered all my questions, kept me informed throughout the process, and ensured I left completely satisfied.
9/14/2025
Stephen H. VERIFIED CUSTOMER
Friendly and efficient
9/14/2025
Annette B. VERIFIED CUSTOMER
Service was good but the tepairs needed were pushed off to another day
9/14/2025
Jennifer M. VERIFIED CUSTOMER
From beginning to end, Ernesto made sure that me and my vehicle were taken care of. His communication with me through the repair was excellent. Huge thanks to Ernesto for making me feel reassured that I made the right choice by taking my vehicle to your dealership.
9/14/2025
James I. VERIFIED CUSTOMER
I have many different choices of where I can have my Honda CRV serviced. One of the main reasons I choose Norm Reeves Honda is because of the excellent customer service I experience with Thanh Sabatier. He is professional, knowledgeable, and friendly.
9/14/2025
Diana F. VERIFIED CUSTOMER
Absolutely amazing
9/14/2025
Ellen D. VERIFIED CUSTOMER
Alex was awesome & explained services.. very helpful, thank you Alex .. & walked me to my car & opened my car door for me.. back in the day, Honda would put a water bottle in my car… that would have been nice.. & would give Sirius, XM radio for 3 months after a service.
9/14/2025
Fatoumata H. VERIFIED CUSTOMER
Thank you Simona ???? you're the best in will love to see you again ❤️