Customer service at Honda West Covina never fails to amaze me. From the time I drive up to the time I drive out I am helped promptly with courtesy & friendliness. Reason why I continue to come back to Honda & will continue for years to come.
6/7/2020
Leonardo G. VERIFIED CUSTOMER
Fast and easy super friendly
6/7/2020
Kathy G. VERIFIED CUSTOMER
Sam was helpful, courteous, and polite. He followed through and gave me an update on my car.
6/6/2020
Marvin Y. VERIFIED CUSTOMER
Excellent seevice
6/6/2020
Anthony P. VERIFIED CUSTOMER
Great, professional friendly service.
AAA suggested Diamond Bar Honda because that give discounts to AAA members. Does Norm Reese give discounts to AAA members ?
6/6/2020
Jamar W. VERIFIED CUSTOMER
Great service today
6/6/2020
Edison P. VERIFIED CUSTOMER
Service was great like always
6/6/2020
Jorge A. VERIFIED CUSTOMER
Great customer service.
6/6/2020
Marivic F. VERIFIED CUSTOMER
Completely satisfied.
6/6/2020
David J. VERIFIED CUSTOMER
Paul was good. Very efficient.
6/6/2020
Sutisna W. VERIFIED CUSTOMER
She is very nice, she did a good job.
6/6/2020
Amanda Z. VERIFIED CUSTOMER
very good service
6/6/2020
Lorena R. VERIFIED CUSTOMER
Very kind and professional service
6/6/2020
Cindy S. VERIFIED CUSTOMER
He took care of business, kept me informed, very professional!!! Very satisfied customer!
6/6/2020
Robert M. VERIFIED CUSTOMER
The service representative, Gabriella, was great. I wasn’t able to get the Multi-Point Inspection. I was told something wasn’t working properly to do that. Not her fault at all, but It is part of the service I expect if I am going to drive a little extra and wait for Honda service from Honda technicians. Otherwise, I might as well take it to another shop.
6/6/2020
Elaine M. VERIFIED CUSTOMER
My Helpful Honda Guy Octavio Cortez is the best!!!!
6/6/2020
Tony N. VERIFIED CUSTOMER
Gaby was great. Excellent customer service.
6/6/2020
Abraham V. VERIFIED CUSTOMER
Friendly service 10/10
6/5/2020
Emma C. VERIFIED CUSTOMER
I was accused of breaking the map light covers. Turns out once you sent them and my mechanic installed them. He realized they weren’t broken they were it back in incorrectly. Understandably it’s a busy shop but it’s not ok to make accusations prior to investigation. When I got upset and raised my voice she immediately went in to defense mode and insinuating she would stop helping me. I was not yelling at all I had a face mask and I did raise my voice in distraction. I’m no way was I inappropriate. Luckily my sakes man Manny came out and reassured me it would be okay. Other than that she was fine, was good about updating me While my car was there. Thank you