Everyone was so attentive and helped me. Trinity ensured everything was taken care of quickly.
10/11/2020
Barbara O. VERIFIED CUSTOMER
I took my veh on Oct 7th 2020 because it wasnt starting. I was told that it was my battery however my warranty had expired on Oct 2020. Thus, my battery wasnt no longer covered under warranty and I had to pay out of pocket. I find it odd that they couldnt reach out to the Honda Warranty Dept and see if they could covered it under "goodwill or policy adjustments" instead I was told you are out of warranty. My warranty had expired 6 days ago and not months or years. I am disappointed that the attempt was never made to see if they could have covered it.
10/11/2020
Christen J. VERIFIED CUSTOMER
Great customer service
10/11/2020
Xuehua B. VERIFIED CUSTOMER
Omar explains everything to me well, good service!
10/11/2020
Victor G. VERIFIED CUSTOMER
Very satisfied with my auto servicing experience
10/11/2020
Susana M. VERIFIED CUSTOMER
The young man who helped me was very polite and he was very educated on my repairs I appreciated that of good service I just want to say most of the time I always have good service I never have any problems when taking my car to Hond. West Covina. And I believe the prices are more reasonable than any other Honda dealership , that I am surrounded by home and I drive all the way to West Covina From East Los Angeles because of there honesty and good service.
10/11/2020
Nicholas T. VERIFIED CUSTOMER
Thank you for everything! It came out awesome!
10/11/2020
Khalad B. VERIFIED CUSTOMER
Good service ????
10/11/2020
Pedro A. VERIFIED CUSTOMER
Mark was very knowledgeble, friendly and professional. Overall great customer service from him
10/11/2020
James W. VERIFIED CUSTOMER
Every thing went well and I received my car back as scheduled
10/11/2020
Teresa H. VERIFIED CUSTOMER
Cindy is amazing and I will always request her
10/11/2020
Christopher C. VERIFIED CUSTOMER
Thank you for taking car of my car needs.
10/11/2020
Victoria . VERIFIED CUSTOMER
Daniel was great. He kept me informed of what was going on with my car and quickly answers my questions.
10/11/2020
Barbara H. VERIFIED CUSTOMER
Thanks so much for a job well done.
10/11/2020
Joanne M. VERIFIED CUSTOMER
I was pleasantly surprised that my front floor mats were vacuumed. Nice touch!
10/11/2020
Kevin O. VERIFIED CUSTOMER
Thanks for the great service
10/11/2020
Nadia L. VERIFIED CUSTOMER
Nate was great. Thank you!
10/11/2020
Angela V. VERIFIED CUSTOMER
Very good service.
10/11/2020
Ernesto G. VERIFIED CUSTOMER
Ivan was courteous and professional. The dealership feels like a luxury hotel in terms of refined customer service.