I was satisfied with Matthew Garrett's demeanor. What I disliked was the dealership's attempt to squeeze money out of me by suggesting I add on to the oil change. When I first bought the car, Leo told me my first service was free. When I brought the car in, it turned into add on a wheel rotation and add on a points check and lube. What was free became $60. This is why people don't trust dealerships. I will be taking my Honda to my own mechanic for all future services
12/10/2020
Shirley R. VERIFIED CUSTOMER
When will my part be in?
12/10/2020
Nolan B. VERIFIED CUSTOMER
Job well done
12/10/2020
Christopher T. VERIFIED CUSTOMER
Wyatt and team were great!
12/10/2020
Emily B. VERIFIED CUSTOMER
I felt safe and in good hands very relieved to of ce here. Thank you Viviana!!
12/10/2020
Mohareb M. VERIFIED CUSTOMER
Thanks.God bless all
12/10/2020
Silvia R. VERIFIED CUSTOMER
Benito Torres is an excellent person, knowledgeable and very professional, knows how to treat people.
12/10/2020
Maren Y. VERIFIED CUSTOMER
Viviana’s service was excellent! She was knowledgeable, professional, efficient and friendly and curteous! She was able to get me a loaner straight away, didn’t waste any time. She kept me updated in regards to the testing performed on the vehicle and gave me an estimate on when it would be completed and I would be able to pick up my car. I am truly impressed with the level of service.
Thank you!!
Maren Y
12/10/2020
Henry G. VERIFIED CUSTOMER
Great customer service
12/10/2020
Denise S. VERIFIED CUSTOMER
Wyatt was great! He took good care of me. Explained everything they did to my car. Very nice & courteous! Great job!!!
12/10/2020
Frank C. VERIFIED CUSTOMER
Brondon, gave me great customer service
12/10/2020
Matthew W. VERIFIED CUSTOMER
Well done by professional staff.
12/10/2020
Laura R. VERIFIED CUSTOMER
Ashley was professional. She kept me informed with the progress on my CRV
12/10/2020
Vicki S. VERIFIED CUSTOMER
Everyone was very friendly to me. I have put 250,090 miles on my CRV and have been driving it for the last 25 years. This is definitely the best car I have ever owned.
12/10/2020
John S. VERIFIED CUSTOMER
Matthew was a great help to make my visit as smooth and quick as possible.
12/10/2020
Inocencia S. VERIFIED CUSTOMER
Excelente trabajo gracias por su servicio muy amable los hasistente gracias buen día
12/10/2020
Robert J. VERIFIED CUSTOMER
For several years we have worked with Octavio Cortes...he is the best. His explanations are clear and understanding. His demeanor is friendly and helpful, and all his staff are examples of what he represents.
12/10/2020
Diane A. VERIFIED CUSTOMER
I was so disappointed after what could have been a very very serious car accident as my Honda shut down completely in me while driving 65-MPH
On the freeway, having it serviced and paying close to $1,000 all with exceptional customer service on Dominica part for it to happen again just 9
Days later and again couldn’t get a urgent appointment in again. A faulty alternator was out in with no explanation bummed me out. How does that happen, isn’t an alternator something that can be checked by a price of equipment to tear the power? What would have happened if I was in a serious accident 9-10 later because of this that’s the stuff I wish Honda would have communicated with me as your customer! Happy Honda Days!
12/10/2020
Patricia T. VERIFIED CUSTOMER
During this difficult time he was so helpful and took care of of everything so that my car was serviced on record time.