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Real Reviews from VERIFIED CUSTOMERS
Evan G. VERIFIED CUSTOMER
You are welcome...Jose was a pleasure to deal with.
1/24/2021
Annette G. VERIFIED CUSTOMER
Gary is very helpful
1/24/2021
Erick . VERIFIED CUSTOMER
I was recently involved in a car accident and I brought my car into a different shop and received terrible auto repair. Not once, not twice, but three times. On top of having to bring my car back multiple times and them not getting it right, They had terrible customer service skills as well. Frustrated from a bad experience, I brought my car to Norms Reeves Honda wary of having a another bad experience but hopeful that they will be the guys to get it right. Kevin took the time to listen to my story and what has been happening with my vehicle and came up with a solid plan of attack to address my issues and explore every possible outcome. Having received my car back having the issue fixed right the first time was a breath of fresh air. Thank you Kevin!! Will be returning to Norm Reeves Honda for my maintenance needs because of the great experience I received. Top notch customer service and repair. Keep up the good work!!
1/24/2021
Thuy D. VERIFIED CUSTOMER
Easy to schedule appointment and text updates along the way was a nice touch.
1/24/2021
Holly S. VERIFIED CUSTOMER
Na
1/24/2021
Mercedes M. VERIFIED CUSTOMER
I recieved the best service thank you
1/24/2021
Apolonio D. VERIFIED CUSTOMER
Benito Torres is always helpful and go beyond extra mile to assist you with any issues you have in your car. He is the best.????
1/24/2021
Thomas M. VERIFIED CUSTOMER
Joe, is a great representative for Norm Reeves Honda Superstore West Covina.
1/24/2021
Katrina M. VERIFIED CUSTOMER
I ALWAYS have an excellent experience at Norm Reeves West Covina. Brandon shows exemplary service to his customers as his manager, Octavio Cortes.
1/24/2021
Cristina C. VERIFIED CUSTOMER
Fast.. and good service ?? ????????
1/24/2021
Lisette G. VERIFIED CUSTOMER
Very professional, I always have a great experience and trust the service department to maintain my vehicle running in excellent condition. Thank you service department team! I appreciate you all!
1/24/2021
Edgar R. VERIFIED CUSTOMER
Likes always Benito very helpful and had my car on time.
1/24/2021
Harjeet S. VERIFIED CUSTOMER
Everything was wonderful ????
1/24/2021
Chris L. VERIFIED CUSTOMER
No kidding around...I put Angela on my BFF list today. She was professional, accommodating, explanatory, and personable. I hadn’t planned on spending over $700 on routine maintenance, but my Honda was due. Overdue, actually. Angela should be commended for what she does for this organization. She was ALONE at the service desk and inundated on this Saturday, but she never missed a beat. Def a management issue to rectify. Completely satisfied with my service and with this maintenance visit.
1/24/2021
Denise B. VERIFIED CUSTOMER
Vivian is true to her word and accesses situations to meet the best service needs for me as her Honda client. I am thankful of her skills snd service.
1/23/2021
Charles H. VERIFIED CUSTOMER
Benito is the BEST! Always there for our two Honda family ! He knows what’s going on I have been with Benito 24 years wouldn’t go anywhere else Chuck And Sandy Hensley
1/23/2021
Andrew N. VERIFIED CUSTOMER
We purposely choose to go to Huntington Beach Honda because of the excellent service we always get from Lily when we come here. She goes above and beyond for us every time and always with a sunny disposition and a cheerful smile. We’ve recommended our friends to come here too. We will continue to come back.
1/23/2021
Romee D. VERIFIED CUSTOMER
Tom is very thorough and just wonderful
1/23/2021
Dante A. VERIFIED CUSTOMER
I got my car back on time and my agent did not sell me any additional repair. He was very courteous and helpful.
1/23/2021
Francisco A. VERIFIED CUSTOMER
Thank you for your service Raymond
1/23/2021