Brandon was excellent in customer service. He was very courteous and stayed on top of my insurance claim. He updated me of the vehicles damage estimate.
The only qualms I have was the vehicle clock was not setup correctly. It might just be a small issue but it shows that the service staff was not paying attention to detail.
2/9/2021
Ilan K. VERIFIED CUSTOMER
Dom was professional and helpful
2/9/2021
Brenda D. VERIFIED CUSTOMER
Jaryd is awesome! He surprised me with a coupon & made my day! Thanks Jaryd!
2/9/2021
Melissa . VERIFIED CUSTOMER
Positive and timely
2/9/2021
Suzan S. VERIFIED CUSTOMER
Every thing was grate and
On time.
Thank you mark ????
2/9/2021
Valerie W. VERIFIED CUSTOMER
Thankyou Thom for the amazing service over the years!! I always feel so comfortable taking my car to Irvine VW knowing it is in the best of hands!!
2/9/2021
Liliana D. VERIFIED CUSTOMER
Very helpful and courteous. Always look for him for assistance
2/9/2021
Roberto G. VERIFIED CUSTOMER
Well spoken and informative.great help thank you
2/9/2021
Jose H. VERIFIED CUSTOMER
I’m very happy with the work and services
2/9/2021
Widina R. VERIFIED CUSTOMER
Great job! Good customer service. I'm happy with your service. Thank you
2/9/2021
Ha Young. VERIFIED CUSTOMER
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2/9/2021
Charlotte K. VERIFIED CUSTOMER
Cindy was pleasant a d competent. My car service was completed quickly and completely.
2/9/2021
Jonathan D. VERIFIED CUSTOMER
Friendly customer service and always willing to help.
2/9/2021
Elmer M. VERIFIED CUSTOMER
I need additional repairs on my vehicle I will answer and give any feedback once the repairs are complete.
2/9/2021
Martha And. VERIFIED CUSTOMER
5s
2/9/2021
Zoltan B. VERIFIED CUSTOMER
I was surprisingly upset after today’s visit! I expected to Honda to be more helpful!
2/9/2021
Lucas D. VERIFIED CUSTOMER
Felt like I’ve been ripped off. Would never come back.
2/9/2021
Summer K. VERIFIED CUSTOMER
I was very pleased until I drove off the lot and white smoke started coming from my exhaust and I started to lose power to the engine and the engine light came on. Luckily I am an observant driver And turned around to return after leaving the auto loop when I noticed the smoke, but I believe that I was put in a very compromising position and I am very disappointed.
2/9/2021
Rae W. VERIFIED CUSTOMER
Great service today, thank you!
2/9/2021
Emily S. VERIFIED CUSTOMER
We received very informative and quick explanation for our situation