Thanh provided exceptional support to my car repair/maintenance needs. Our car had signs of a leaky tire right before our family’s road trip to Yosemite. He listened to our needs and had our car inspected right away. I was having a hard time getting thru the service appt desk even when I explained our circumstance and our concern. Sure enough, a nail was found and Thanh was able to help us repair it. While at the shop, we were also able to get the engine oil changed per the car’s service minder. Thanks to Thanh, I have a peace of mind with our upcoming road trip.
4/3/2021
William B. VERIFIED CUSTOMER
Miguel was amazing and made me feel comfortable. Please tell him thank you for all his help. His service was excellent and he tried his best to get my car done FAST. Many thanks to Miguel for efficient service. I have already and will definitely continue to recommend your services to others in the future.
4/3/2021
Will S. VERIFIED CUSTOMER
Her attitude & how she dealt with the matter was very much unappreciated. I had decided last year not to return to this service department. This experience made me regret straying from that decision.
4/3/2021
Maria R. VERIFIED CUSTOMER
He explained the services I needed and why.
4/3/2021
Eric M. VERIFIED CUSTOMER
Thank you job well done!!
4/3/2021
Sam Jr. VERIFIED CUSTOMER
Above and beyond service from Mr. Montes. He has helped me in the past and is a pleasure to work with. Keeps me informed always.
4/3/2021
Kevin S. VERIFIED CUSTOMER
Car and paperwork not ready and had to wait while it was located in the garage. Calls not returned. No maintenance check or tire check completed. Car not washed.
4/3/2021
Del Rafael. VERIFIED CUSTOMER
Thanh sabatier was polite and very professional
4/3/2021
Joyce W. VERIFIED CUSTOMER
The service was great this it was much improved from my last visit
4/3/2021
Nguyen N. VERIFIED CUSTOMER
John Le is very nice and helpful! Thank you John Le! Honda Norm is very lucky to have him in your team!
4/3/2021
Andrea M. VERIFIED CUSTOMER
Our service rep Edwin was top notch. Very informative and professional. We really enjoyed our experience with you guys. Thanks again!
4/3/2021
Terry S. VERIFIED CUSTOMER
John was excellent
4/3/2021
Jacqueline Danyelle. VERIFIED CUSTOMER
Welcoming staff
Reasonable amount of time to wait
Great service
Just had to accept and deal with prices
4/3/2021
Greg M. VERIFIED CUSTOMER
John was very polite and thorough.
4/2/2021
Patricia H. VERIFIED CUSTOMER
She was very professional and helpful. You all were extremely busy, which is a good thing for you. I will be back next week to get it all straightened out
4/2/2021
Mary Q. VERIFIED CUSTOMER
Deb was very helpful and I was taken in rather quickly even though I had no appointment. Also I unexpectedly had to replace a tire in your prices were very competitive with the local tire stores. So I just had your people do it. Then they even wash my car for me.
4/2/2021
Bill B. VERIFIED CUSTOMER
John Silva was very professional and personal.
4/2/2021
Scott G. VERIFIED CUSTOMER
Everything went great. Brought my car in to have tires mounted and an alignment done. I was also hoping to get my windows tinted but was told they were about 2 weeks out on tinting. Danielle kept me informed of progress on my car, and they even managed to get tinting done. My car drives great and the tint looks really good. I'm very happy with everything.
4/2/2021
Lisa L. VERIFIED CUSTOMER
The service itself was great and the service technician was great. I sat in my car 40 minutes waiting to be checked in. And the cellular connection in your waiting area was none. I had zero service when I sat out there. Had to move my phone around to find service.
4/2/2021
Claudio S. VERIFIED CUSTOMER
Benito was great on explaining me the issues and the possibilities to fix it.
He addressed the issue in a timely manner even without a previous appointment from my part.
His performance was Beyond expectations.