Very nice people and I was called when my car was ready also I was informed about my filter needed to be changed I was sent a picture, I appreciated that.
4/7/2021
Bruce H. VERIFIED CUSTOMER
All good.
4/7/2021
Alexander Manuel. VERIFIED CUSTOMER
Thank you for being so quick to give me appointment and taking care of the problem .
Mr. Gamboa
4/7/2021
Cathy L. VERIFIED CUSTOMER
As always Rafael Gonzalez is on the top of his game. Brought my car in and it was checked & in less than an hour he was calling my name & my car was finished. Taking my car in to be serviced for whatever reason is always a wonderful experience and Rafael Gonzalez is the reason for that. Anyone needing service or repair on their car, Norm Reeves Ford is the place to take it!!!!
4/7/2021
Hernando C. VERIFIED CUSTOMER
Tech was very helpful and explained a helpful information.
4/7/2021
Gail B. VERIFIED CUSTOMER
So far so good. Won't know for awhile if it is fixed.
4/7/2021
Mario R. VERIFIED CUSTOMER
Friendly, knowledgeable, and honest! Thank you Hemanshu.
4/7/2021
Katie W. VERIFIED CUSTOMER
Benito was very friendly and called when my car was ready, which was ahead of schedule!
4/7/2021
Roy M. VERIFIED CUSTOMER
Great help !
4/7/2021
Pamela M. VERIFIED CUSTOMER
I received a survey that asked me to sign in with my Google id. I will not do that.
4/7/2021
Robena S. VERIFIED CUSTOMER
This was the worse experience I have ever had. After 5 years I don’t want to come back to this car dealership
4/7/2021
Jomin V. VERIFIED CUSTOMER
Thank you Cindy!!!
4/7/2021
Plinrat Maria. VERIFIED CUSTOMER
Matthew Garrett was polite, professional and prompt. He listened to our concerns and provided good customer service. He thoroughly explained what needed to be done and communicated with us during the process. We were in and out quickly when it was time to pick up the vehicle and the whole process was very smooth.
4/7/2021
Linda C. VERIFIED CUSTOMER
From making my service appt to completion of the work, every step was handled professionally. All staff were polite and a pleasure to work with.
Thank you!
4/7/2021
Mark H. VERIFIED CUSTOMER
Dominique was very helpul, cordial, answered all questions. There was no need to wait or call when to go back to pick up the car.
Very professional! Thank you Honda!
4/7/2021
Shyam A. VERIFIED CUSTOMER
Mr. Cabrera provided excellent customer service.
I am very happy to bring my vehicle to your place for servicing.
Thank you!!
4/7/2021
David S. VERIFIED CUSTOMER
Tom is great and we really appreciate how committed he is to only giving us the service we need - we never feel like we are being upsold or taken advantage of. We love VW and think that Tom represents the brand to the fullest.
4/7/2021
Van T. VERIFIED CUSTOMER
Bonito was extremely professional and welcoming from start to finish. I appreciated the updates along the way and answering all my questions and concerns.
4/7/2021
Narcelia G. VERIFIED CUSTOMER
Very happy I was able to get a same day appt.
4/7/2021
Lorraine F. VERIFIED CUSTOMER
Fantastic service by Jose very personalized service. I was very happy, with the communication. Thank you Jose Torres. Lorraine F