Long waiting time and my car was not wash unlike my previous appointment that it was clean.
10/8/2025
Maury C. VERIFIED CUSTOMER
Everything about bringing the car in was great Louie is on top of it and takes care of everything. We did get an estimate on a new key however almost $1,000 will probably just try to make it with that just seems like soo much
10/8/2025
April M. VERIFIED CUSTOMER
Great customer service
10/8/2025
Diane H. VERIFIED CUSTOMER
John Le provided excellent customer service. He was very efficient and pleasant. I appreciated his kindness and he turned my experience into a positive outcome.
10/8/2025
Gustavo P. VERIFIED CUSTOMER
Big thanks Mike!
10/8/2025
Estrella Z. VERIFIED CUSTOMER
Thank you
10/8/2025
Lawrence B. VERIFIED CUSTOMER
Provided excellent customer service and kept me informed from start to finish.
10/8/2025
Lisa . VERIFIED CUSTOMER
dealing with her was an excellent experience she listened to my concerns and accepted my decisions. She was also very nice and polite. I felt I could trust her.
10/8/2025
Brian F. VERIFIED CUSTOMER
I trust the Norm Reeves team.
10/8/2025
Ricky M. VERIFIED CUSTOMER
Excellent service!
10/8/2025
Catherine A. VERIFIED CUSTOMER
Yes
10/8/2025
Lora P. VERIFIED CUSTOMER
I’ve had Clayton as my service rep a few times now. He is Excellent, always gets me out of there within 2 hours. He is very knowledgeable and is very kind. Which is very rare now days. All employees are kind and attentive. Always asking if I need help. I always bring my car in early sometimes with appointment sometimes not and they always will have it done within 2 hours. Thank you all again for being Friendly, efficient, and quick
10/8/2025
Desiree Giselle. VERIFIED CUSTOMER
Dropped off my vehicle at 10:30 - asked the rep to do a MPI due to having issues w my vehicle and it not be maintenance recently
Was told I would get an update by 2pm
I had to reach out via text - only received a price - asked reg MPI - no response
Called at 3- they could not get ahold of rep
Received a call at 4pm - went over MPI & issue
& was told vehicle would be ready at 5pm
(( took almost 7hrs - felt lack of communication and I had to keep following up on my vehicle - my vehicle just had a bad battery only - 7hrs seems to long just to replace a battery with a new one))
10/8/2025
Brenda A. VERIFIED CUSTOMER
Great customer service and greatly knowledgeable.
10/8/2025
Rafael R. VERIFIED CUSTOMER
Thank you for having excellent teamwork through a Honda care for the owners of Hondas
10/8/2025
Noel D. VERIFIED CUSTOMER
Rosalina is great. She was very informative and professional, but also empathetic and relatable. I told her I was challenged with time and finances because of going back to school and she made sure to let me know my options and what services were most important, which I greatly appreciated. I would ask for her again in the future. She was incredibly helpful.
10/8/2025
Bahman H. VERIFIED CUSTOMER
✅????
10/8/2025
Amber E. VERIFIED CUSTOMER
Kyle is very nice ,personable and professional. He has provided prompt service in responding to my need in appointments and fast service on
My car. I have referred him to friends and family for there service advisor.
Thank you