Juan was very professional and helpful. He answered all my questions and I was happy with the service provided.
5/30/2021
Marco C. VERIFIED CUSTOMER
They didn’t put the back part of the center console back on. It was just left on my back seat.
5/30/2021
Timothy H. VERIFIED CUSTOMER
Benito Torres and Jason Ung are always helpful. They're nice and honest. The mechanic did a nice rear brakes job (Javier)
Thanks again.
Timothy H
5/30/2021
Breonna W. VERIFIED CUSTOMER
Hes awesome and super nice, ive had his help 2x now and both times he was wonderful and seems like someone i would love to chill with.
5/30/2021
Fang S. VERIFIED CUSTOMER
Good open on Saturday
5/30/2021
Jocelyn Y. VERIFIED CUSTOMER
Samuel is great and very helpful!!
5/30/2021
Marsha V. VERIFIED CUSTOMER
I had an appointment for a oil change scheduled at 2:20pm. I did not get my car till 5pm. That is utterly ridiculous. What was the purpose of my appointment. Then they couldn't find my keys which took longer. I guess customer service is a thing of the past. I lost money leaving work early to make my appointment then lost time being in the dealer for so long. Time is money please get it together.
5/30/2021
Perla A. VERIFIED CUSTOMER
Great customer service from Edwin!
5/30/2021
Mike L. VERIFIED CUSTOMER
I wouldn't say it was excellent. It was good but I had to call to check the status of my vehicle because no one ever called me or sent a text with the status.
5/30/2021
Beth S. VERIFIED CUSTOMER
Juan was wonderful. He was polite, efficient, and timely.
5/30/2021
Philip C. VERIFIED CUSTOMER
Great job and everything is in working order. Most difficult thing iwas getting a Lyft ride took a really long time--35 min wait. But that is prob beyond Honda control.
5/30/2021
Hector V. VERIFIED CUSTOMER
yes I was very satisfied every one was eager to help Juan Luna did an excellent job as always he's done in the past
5/30/2021
David T. VERIFIED CUSTOMER
Benito is the best!
5/30/2021
Martha R. VERIFIED CUSTOMER
Benito and Javier are the reason I'll buy a Honda from Norm Reeves Honda HB when I buy a new car.
5/30/2021
Ivan V. VERIFIED CUSTOMER
She was excellent, she explain every single thing to me, very good service.excellent
5/30/2021
Darren L. VERIFIED CUSTOMER
AC Is very good at what he does and it’s a pleasure doing business with your company thank you and God bless
5/30/2021
Rene P. VERIFIED CUSTOMER
Great customer service ????
5/30/2021
Bich J. VERIFIED CUSTOMER
Mark is very nice and tried to be helpful but it took awhile for us to process and diagnose the situation with my A/C. Mark was also very accommodating but the paperwork and could have been done over the phone or online either before service and after as well. The company Covid policy is not very good. Having people sign forms and yet no clean pens or hand sanitizer on the counter in these times is a little unsettling. Process could use update for efficiency and safety for all, especially during peak time.