Rafael Gonzalez was great has always.He always gives me the best service and takes care of my truck, like family. I’ll keep going back to him as long as I own a Ford.
6/15/2021
Stacey W. VERIFIED CUSTOMER
Quick!
6/15/2021
Mary F. VERIFIED CUSTOMER
My car is not safe to drive right now after taking in for a recall notice. I filled the tank for the first time since the service on Friday and the smell of gas is perceived from 25 feet away.
6/15/2021
Trecia . VERIFIED CUSTOMER
This was my first time having my vehicle serviced here. Josue listened to my concerns and explained the services and offered suggestions to my service. He went beyond the typical customer service. I will continue to bring my vehicle here. The job was done in good time and I even got a ride home and back to pick up my vehicle which helped with my day.
6/15/2021
Jaclyn D. VERIFIED CUSTOMER
Always get great customer service with all the Hyundai’s I’ve leased
6/15/2021
Jerry C. VERIFIED CUSTOMER
I would be happy to
6/15/2021
Daniel F. VERIFIED CUSTOMER
Great Customer Service !!!
6/15/2021
Eriberto G. VERIFIED CUSTOMER
Great customer service, has a great attitude and multi tasks.
6/15/2021
Jose De. VERIFIED CUSTOMER
Mr. Ivan Cruz was of great help and provided outstanding customer service. Went above and beyond with servicing my vehicle and answers all of my questions in regards to alternatives to offset the cost of maintenance by helping me with the resources available at my disposal to do so; giving me the ability to take care of replacing my tires and alignment along with the scheduled maintenance all in one day, even though it took most of the day to get it done, considering all the work they needed to be done. The results were perfect and my car is running like new! Mr. Ivan Cruz is a great asset to Norm Reeves Ford!!! It is individuals like him that make the dealership an service area such a successful location!!!!
6/15/2021
Gregory N. VERIFIED CUSTOMER
Dominic is awesome. He handles everything for my cars and is very professional.
6/15/2021
Theodore C. VERIFIED CUSTOMER
Very satisfied
6/15/2021
Julie L. VERIFIED CUSTOMER
My service appointment went well! Paul Phan was very attentive and patiently explained everything that was done. He called me with updates on the progress of the service on my vehicle and was very pleasant and kind!
Thank you!
6/15/2021
Alan M. VERIFIED CUSTOMER
Mark was extremely friendly and helped me check in quickly.
6/15/2021
Kalpna A. VERIFIED CUSTOMER
All of them are friendly and ready to help.
6/15/2021
Alba T. VERIFIED CUSTOMER
Excellent Service!!!
6/15/2021
Toma T. VERIFIED CUSTOMER
Everyone was very professional.
6/15/2021
Nachelle G. VERIFIED CUSTOMER
Trevor was very nice would recommend him again
6/15/2021
Neil C. VERIFIED CUSTOMER
Helpful and courteous guy at the counter
6/15/2021
Kim Nguyen. VERIFIED CUSTOMER
Matthew was very promptly and showed his care for the customer.
6/15/2021
Johnny H. VERIFIED CUSTOMER
Mathew and your Frontline greeting staff was friendly, professional and attentive. They were very sensitive of waiting customers including myself. They provided time estimates and set and met my expectations of when my truck was ready for me.