The part needed for my car (and I have been waiting for for several weeks) was not the right part ….Now, I’ll have to come back again and hope that they have the correct part!????
7/7/2021
Ernesto D. VERIFIED CUSTOMER
Ramiro is always going above and beyond. He is the main reason why my family bring our vehicles into Cerritos Honda for service.
7/7/2021
Angelica P. VERIFIED CUSTOMER
I was shocked with the fast. service Ibreceived I was completely satisfied
7/7/2021
Claudia C. VERIFIED CUSTOMER
Ok
7/7/2021
Brian L. VERIFIED CUSTOMER
Great customer service!
7/7/2021
Khawja Q. VERIFIED CUSTOMER
My wife and I have been customers for a long time and we've always had great service from Norm Reeves Honda. This time was no different. Keep up the good work.
7/7/2021
Angel P. VERIFIED CUSTOMER
Ramiro was very professional and was very clear in telling us what was going on with our vehicle.
7/7/2021
Georgia P. VERIFIED CUSTOMER
I have driven Infiniti for about 15 years now. They are great cars, backed by wonderful service professionals. I would not switch.
7/7/2021
Hannah K. VERIFIED CUSTOMER
Super helpful and accommodating. Thank you Arcee!
7/7/2021
Chris G. VERIFIED CUSTOMER
Daniel was very professional and answered my questions
7/7/2021
Alberto H. VERIFIED CUSTOMER
New email
7/6/2021
Randi C. VERIFIED CUSTOMER
Having left my vehicle using Early Bird Key Drop service, I wasn’t expecting it to be ready for several hours. But they got it started AND finished right away. What a pleasant surprise.
7/6/2021
Mohammed A. VERIFIED CUSTOMER
Great job.
7/6/2021
Hailee C. VERIFIED CUSTOMER
My experience here was very quick and easy, Nate made it a seamless process and thoroughly explained everything that was checked on my vehicle!
7/6/2021
Jorge Aguirre. VERIFIED CUSTOMER
Trevor communicated with me and kept me informed daily of the status of the service and my vehicle. Appreciate his costumer service.
7/6/2021
Gwenever P. VERIFIED CUSTOMER
Nathan was very friendly, polite, and had a lot of knowledge. He was extremely helpful.
7/6/2021
Kimberly K. VERIFIED CUSTOMER
I am awaiting a response regarding the paint chipped off of the driver side rear door handle. It was not like that when I brought the car in for service. I have not even had the car for a month yet.
7/6/2021
Oswald H. VERIFIED CUSTOMER
Julie Canales is structurely professional and extremely courteous. Her service allows for one to feel comfortable asking the simplest of questions, when there is any doubt. She expresses her explanations with concern in her tone rather than frustration. I appreciate Julie's help and hope she continues to provide the excellent service she makes look so easy to do.
7/6/2021
Patrick L. VERIFIED CUSTOMER
Manny was a awesome guy. Very polite and professional. Went out of his way to show me how to install my engine air filter because it was to late for me to tell them to replace it since I changed my mine.
7/6/2021
Mariah Z. VERIFIED CUSTOMER
Thank you so much to Bryan ! I have never trusted my car with anyone besides Bryan and it has run amazing throughout the years! I go in and already feel like I’m amongst family. Thank you Bryan for going above and beyond, my car and I are lucky to have you!