Everything was good. I didn't actually agree to the tire rotation but apparently didn't understand that's what I was signing for. So, kind of on me as well. Bummer
7/7/2021
Zoraida M. VERIFIED CUSTOMER
GREAT SERVICE....Sanchez was super a knowledge employee.
7/7/2021
Olivia E. VERIFIED CUSTOMER
Wonderful ?
7/7/2021
Raul S. VERIFIED CUSTOMER
I am good with the service
7/7/2021
Raymond M. VERIFIED CUSTOMER
I’ll save remarks for the survey!
7/7/2021
Martha J. VERIFIED CUSTOMER
Exelent job
7/7/2021
Johanna F. VERIFIED CUSTOMER
Amazing service from Mitchell. Only negative about this service appointment was that my windshield wipers were not connected properly and now I have to bring my vehicle back this Friday. Hoping it is a quick fix.
7/7/2021
Guillermina Q. VERIFIED CUSTOMER
Everyone once I got there was great. But when I called to make sure you were open since it was the Monday after a holiday. I got a guy with attitude telling me I had to make an appointment for a flat tire when I purchase all 4 tires there and warranty. If I bought tires there with warranty I should be seen since it’s an emergency. I get it for service but to fix a completely flat tire? But that was the only negative
7/7/2021
Kylle S. VERIFIED CUSTOMER
Great with customer service!
7/7/2021
Erin R. VERIFIED CUSTOMER
Appointment was on time, issue was resolved in 1 hours time.
7/7/2021
Jiumara M. VERIFIED CUSTOMER
Rossano was very friendly and thorough at check-in and when he followed up with findings after the inspection.
7/7/2021
Ernestina C. VERIFIED CUSTOMER
Very professional and helped me with any questions I had. She was very nice and helpful.
7/7/2021
Victoria G. VERIFIED CUSTOMER
Efficiently thorough and helpful. Engaged in conversation and provided quality customer service. Was more than willing to provide guidance and additional support. Able to answer all questions and communicate effectively.
7/7/2021
Andrew S. VERIFIED CUSTOMER
Arbenz provided top notch service!
7/7/2021
Melodie W. VERIFIED CUSTOMER
Give him a raise.(Joseph Vargas)
7/7/2021
Jeffrey T. VERIFIED CUSTOMER
Overly long wait for a minimal battery check
Unable to keep phone number straight on who brought the car in
7/7/2021
Katrina H. VERIFIED CUSTOMER
Carlos was courteous and efficient in taking care of my service request. My experience at Norm Reeves was highly satisfactory.