John was professional and polite. The experience was better than a similar service from another dealership.
9/5/2021
Vincent S. VERIFIED CUSTOMER
Terrible service. My wife sat for 30-45 mins while car was finished and sitting there.
9/5/2021
Michael B. VERIFIED CUSTOMER
Trinity was understanding with my situation and did everything in her power to get the problemn taken care of. She updated me throughout the whole process and was very thorough and honest.
9/5/2021
Darpan T. VERIFIED CUSTOMER
I felt I was rushed out of there. Advisor John hesitant to explain the report. Younger advisors acting like clouns walking around outside, unprofessional. Lyft driver was sitting in Lexus dealership and made me wait 20 min. I looked for him all over the place, when I walked to him, he drove off. Later he complains I didn't show up to dawn Lyft and Advisor John Yarber. Mr. John complains to me while booking a pickup to show up on time as he ended up paying for No show last time. This is totally rude and un-professional as he knew the Lyft guy (Alberto-Blue Hyundai Elantra, Lic plate: 7ZMH208) was the problem. The lady assistant witnessed all of this.
9/5/2021
Ruth T. VERIFIED CUSTOMER
I traded the car for a new 2001 VW at your deslership
9/5/2021
Rosalina Pasino. VERIFIED CUSTOMER
Thank you..
9/5/2021
Elizabeth K. VERIFIED CUSTOMER
Benito is the best!!! He is the reason I have been coming to Norm Reeves HB for over 20 years!! He is honest, professional, knowledgeable, efficient and always goes above and beyond! He truly is a gem!!!
We love Benito!!
9/5/2021
Juan M. VERIFIED CUSTOMER
Miguel Cabrera was very polite and helpful. Thank you!
9/5/2021
Johanna Z. VERIFIED CUSTOMER
Worse inspection ever! No loan available! Had to go twice because they didn’t inspect my vehicle correctly
9/5/2021
Virginia F. VERIFIED CUSTOMER
Thanks Bryan for your expertise!
9/5/2021
Jake P. VERIFIED CUSTOMER
I am pleased
9/5/2021
Arnice A. VERIFIED CUSTOMER
Joshua was friendly and helpful. Great customer service.
9/5/2021
Marlene V. VERIFIED CUSTOMER
Anthony made my experience at Honda easy and fast!
9/5/2021
Adriana C. VERIFIED CUSTOMER
Steve was very helpful, thank you.
9/5/2021
Karen C. VERIFIED CUSTOMER
Wondering why the tire rotation is $25 now and no longer included in the maintenance package
9/5/2021
Joseph Q. VERIFIED CUSTOMER
You guys exceeded my expectations. I never really go to a dealership for maintenance and service but you guys went above and beyond, went an extra mile for your customers. I'm really impressed with my first time going here definitely goin back for future service and maintenance. Kudos to Mitchell Akers for excellent customer service ???? ???? ???? ????.
9/5/2021
Duc P. VERIFIED CUSTOMER
Viviana Saenz is very helpful and knowledgeable about car services
9/5/2021
Laurie G. VERIFIED CUSTOMER
Steve worked with me to make the recommended repairs doable for me, a win-win for both of us.