As always, Ivan keeps us well appraised of the situation from the beginning to the very end of the process. He really goes out of his way to accomplish us in every way.
9/29/2021
Dennis S. VERIFIED CUSTOMER
The problem with the car is still there
9/29/2021
Alex N. VERIFIED CUSTOMER
I requested for a change of battery for my key fob and it was not done. When I got home after the oil change, I found a huge hit on my front bumper on the driver’s side. I was not happy to find that. I will not be trusting my car with Cerritos Norm Reeves Infiniti and will be taking my business elsewhere after Infiniti fixes the damages they’ve caused
9/29/2021
Karina B. VERIFIED CUSTOMER
Better not.
9/29/2021
Michael S. VERIFIED CUSTOMER
Fast, answered all my questions.
9/29/2021
Victor L. VERIFIED CUSTOMER
This was my first experience at Norm Reeves Lincoln. It was a very good experience. During my wait, I caught up with some personal computer things. Ivan was professional, informative and polite. He was
service-oriented and an asset to the Lincoln family.
9/29/2021
Barbara . VERIFIED CUSTOMER
Great and timely service
9/29/2021
Ingrid B. VERIFIED CUSTOMER
Good, only 1 thing I got text messages after picking up my car that my car was ready 3 days later need to close the invoice after paying.
9/29/2021
Shea S. VERIFIED CUSTOMER
Great service
9/29/2021
Carol B. VERIFIED CUSTOMER
I was very satisfied with the professional service I received from MARK. He was friendly and very thorough and explained everything I needed to know.
9/29/2021
Cairo M. VERIFIED CUSTOMER
Joshua was the most professional service representative we’ve ever worked with. He went above and beyond the call of duty. We appreciate his patience and effort through a difficult situation. We look forward to working with him in the future.
9/29/2021
David O. VERIFIED CUSTOMER
Anthony Sanchez was incredibly helpful. Got me in and out much faster than I expected. Def going to choose him as my associate whenever I come thru. Props to you bro.
9/29/2021
Patricia L. VERIFIED CUSTOMER
Julie was once again really great !! :)
9/29/2021
John C. VERIFIED CUSTOMER
Very helpful. Even after my veh was ready he took the time to answer some questions about my computer screen.
9/29/2021
Maria A. VERIFIED CUSTOMER
Great service with Issac. I know I'll get the best service at Infiniti because of him.
9/29/2021
David M. VERIFIED CUSTOMER
Cool and easy going guy
9/29/2021
Rebecca S. VERIFIED CUSTOMER
very understanding about my needs and an awesome person!
9/29/2021
Irene P. VERIFIED CUSTOMER
She is very friendly and provided excellent service. Thank you